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Vail Resorts

Loss Prevention / Security Officer

Vail Resorts, Vail, Colorado, United States, 81657


Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job BenefitsSki/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessonsMORE employee discounts on lodging, food, gear, and mountain shuttles401(k) Retirement PlanEmployee Assistance ProgramExcellent training and professional developmentReferral ProgramFull Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)Free ski passes for dependentsCritical Illness and Accident plansJob Summary:

The Loss Prevention / Security Officer is responsible for the safety and security of The Arrabelle colleagues, guests and owners as well as property assets.

Job Specifications:

Outlet: The ArrabelleExpected Pay Range: $22.00 - $25.49 / hourShift & Schedule Availability: Full Time, Year Round

7:00 AM - 3:00 PM, 3:00 PM - 11:00PM, 11:00 PM - 7:00 AMMinimum of 01 year commitment

Skill Level: IntermediateJob Responsibilities:

Detects potential sources of security and safety hazards, responds to emergencies, handles complaints, investigates and compiles reports in a professional and hospitable mannerMonitor CCTV security surveillance systemMaintain accurate records while performing daily duties including camera monitoring, shift activity, guest and employee incidentsResolve difficult guest situations in a professional and hospitable mannerTrain/educate hotel employees on current safety issues to ensure compliance with all company loss control policies and current security and safety regulationsLiaison fire protection and life safety throughout the hotel as an ambassador to uphold company standards and goalsRegulate access control services throughout hotel for employees and guestsHandle all medical related situationsMust be able to communicate with management and colleagues in an effective and professional mannerMust be able to maintain a calm and professional demeanor during various situationsMust be able to work all shifts with minimal supervisionMust be able to learn quickly to work in various situationsComplete all and any tasks assigned in a timely manner to expected level established by the hotel and loss prevention managerOther duties as assignedRequired Skills:

Exceptional customer serviceAttention to detailConstant awareness of surroundingsExcellent verbal & written communicationPositive attitudeWorkplace professionalismProficient computer navigationThis can be an overnight position.Job Requirements:

High School Diploma, Tech or Trade School. -requiredBasic computer skills. -requiredCPR / First Aid / AED certifications. -preferredEMT certification. -preferredPrevious law enforcement, security, EMS and/or fire experience. -preferredPrevious experience in security or loss prevention. -preferredFamiliarity with Microsoft Office applications including Word, Excel and Outlook. -requiredMust be able to communicate effectively and tactfully in English, both written and verbal. -requiredConversational Spanish or other languages helpful. -preferredMust be able to lift up to 30 lbs. -requiredMust be able to stand or sit for long periods of time. -requiredMust have a valid Colorado Driver's License. -requiredMust be willing to work a flexible schedule, including weekends, holidays, early mornings, afternoons, evenings and overnight shifts. -required

The expected pay range is $22.00 - $25.49. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 504883Reference Date: 09/04/2024Job Code Function: Security