Seminole Hard Rock Support Services
DAER DAYCLUB ASSISTANT GENERAL MANAGER
Seminole Hard Rock Support Services, Fort Lauderdale, Florida, us, 33336
Overview:
ASSISTANT GM NIGHTLIFE
Overview:Supports the General Manager in venue management and responsible for training and helping to develop the venues identity.Responsibilities:Essential Duties & Responsibilities:Ensures customer requests and feedback, both verbal and written are responded to promptly and efficientlyMaintains and creates relationships within the industry to increase revenues and guest attendance in the venueManages sales and conversionsProvides clear handover during shift changes, ensuring each shift is reviewed and handovers/briefings are carried outAssists with the management/running of staff meetings, ensuring the entire team is being fully briefedStays aware and notified all staff of menu changes, special requests/requirements and any upcoming party reservations are properly prepared for and implementedReviews and communicates financial concerns and new information with the General Manager of the venueManages monthly inventory control/turnoverControls costs without compromising standards and customer experienceAssists with building and maintaining an efficient team of employees, driving the team towards meeting and attempting to exceed business objectivesSupports the delivery of all key training with the General Manager, identifying training needs and capability gaps within the teamPromotes a positive and open-door policy with venue staff at all timesAudits holiday/sick/vacation and scheduling needs on a daily and weekly basisEnsures a safe workplace by identifying and reporting hazards and taking corrective action where neededResponds to alleged food hygiene issues, deploying all necessary resources to protect reputation, guest satisfaction and FL health regulations at all timeTrains staff and addresses any issues regarding training on a daily and weekly basisEffectively oversees and directs all venue, lounge and/or bar operations in a smooth and professional mannerReviews/addresses venue and staff issues with upper and lower level management in a timely and organized manner
Qualifications:Qualifications:Must have three (3) years of Restaurant/Nightclub Management experience, preferably in a Casino/Resort environmentPrevious experience managing new venue concepts is a plus, with experience in Casino/Resort being most idealProven leadership abilities with emphasis on creating and maintaining positive work environmentsMust be able to manage multiple tasks in stressful environmentsStrong interpersonal and communication skills is essentialMust be knowledge with unionsExperience managing P/L and budgets is a plusA valid Alcohol Awareness Card and Food Handlers License is required and must be obtained before entering this positionWORK ENVIRONMENT:The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
#zipcorporate#LI-DA1
ASSISTANT GM NIGHTLIFE
Overview:Supports the General Manager in venue management and responsible for training and helping to develop the venues identity.Responsibilities:Essential Duties & Responsibilities:Ensures customer requests and feedback, both verbal and written are responded to promptly and efficientlyMaintains and creates relationships within the industry to increase revenues and guest attendance in the venueManages sales and conversionsProvides clear handover during shift changes, ensuring each shift is reviewed and handovers/briefings are carried outAssists with the management/running of staff meetings, ensuring the entire team is being fully briefedStays aware and notified all staff of menu changes, special requests/requirements and any upcoming party reservations are properly prepared for and implementedReviews and communicates financial concerns and new information with the General Manager of the venueManages monthly inventory control/turnoverControls costs without compromising standards and customer experienceAssists with building and maintaining an efficient team of employees, driving the team towards meeting and attempting to exceed business objectivesSupports the delivery of all key training with the General Manager, identifying training needs and capability gaps within the teamPromotes a positive and open-door policy with venue staff at all timesAudits holiday/sick/vacation and scheduling needs on a daily and weekly basisEnsures a safe workplace by identifying and reporting hazards and taking corrective action where neededResponds to alleged food hygiene issues, deploying all necessary resources to protect reputation, guest satisfaction and FL health regulations at all timeTrains staff and addresses any issues regarding training on a daily and weekly basisEffectively oversees and directs all venue, lounge and/or bar operations in a smooth and professional mannerReviews/addresses venue and staff issues with upper and lower level management in a timely and organized manner
Qualifications:Qualifications:Must have three (3) years of Restaurant/Nightclub Management experience, preferably in a Casino/Resort environmentPrevious experience managing new venue concepts is a plus, with experience in Casino/Resort being most idealProven leadership abilities with emphasis on creating and maintaining positive work environmentsMust be able to manage multiple tasks in stressful environmentsStrong interpersonal and communication skills is essentialMust be knowledge with unionsExperience managing P/L and budgets is a plusA valid Alcohol Awareness Card and Food Handlers License is required and must be obtained before entering this positionWORK ENVIRONMENT:The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
#zipcorporate#LI-DA1