South Shore Bank
Treasury Management Officer
South Shore Bank, Quincy, Massachusetts, us, 02171
Job Type
Full-time
Description
SUMMARY
Join the Bank that shares success with others!
As a locally managed mutual bank, South Shore Bank is driven by the needs of communities rather than the demands of investors. You can help us serve as a trusted advisor to the people, businesses and organizations that make our communities stronger. We also provide a competitive benefit package with Medical, Dental, Vision, Flexible Spending, Dependent Care, Childcare Subsidy, Retirement, Life Insurance, and many other benefits.
The Treasury Management Officer (TMO) is responsible for cultivating and managing their own portfolio of relationships centered on deposit services. This role involves providing dedicated support to the Bank's high-level clients utilizing cash management solutions. Drawing on a deep understanding of banking products and adept sales skills, the TMO crafts customized proposals that align with client requirements and financial frameworks.
The TMO supports Relationship Managers (RMs) in enhancing their understanding and proficiency in deposits, treasury and cash management products. This involves delivering outstanding customer service, fostering strong ties with existing clients, recognizing opportunities for cross-selling, and offering subject-matter expertise in the field.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Performs the tasks assigned in line with the Bank's mission, vision and core values.Creates and implements plans and strategies with Chief Commercial Banking Officer to ensure the team meets its objectives for deposit growth, cash management-related fee income, and a high level of customer satisfaction.Proactively seeks out new business opportunities with high-value deposit-centric commercial clients.Works independently and takes the lead on the client team for more complicated treasury clients and prospects in the relationship manager and division portfolio to deliver services relating to receipts, payments, information/control, and liquidity.Assists and oversees pricing negotiations for cash management services.Takes the lead on setting up and implementing treasury management services for your portfolio of clients, either by phone, in person, or at your client's place of business.Helps RMs identify, analyze and assess opportunities for potential treasury management services/solutions.Demonstrates strong business acumen and strategic insight with proven ability to maintain composure when confronted with difficult situations/clients, while providing information, data, advice and solutions to establish trust and respect.Coaches RMs on outside calls and in-person conversations for more complex scenarios.Informs and instructs clients about the dangers and needs of treasury management services.Directs client evaluations of treasury management services; conduct on-site evaluations.Maintains up-to-date and thorough knowledge of market trends in deposit and cash management, as well as applicable federal and state regulatory and compliance requirements.Meets or exceed assigned sales goals.Provides exceptional customer service to current and prospective clients.Completes all internal Bank training as assigned and required.Adheres to the Bank's privacy and data security policies including but not limited to safeguarding of sensitive information and complying with relevant regulations to protect non-public information.Exhibits the ability and desire to embrace and enhance the Bank culture.SUPERVISORY RESPONSIBILITIES
Prior supervisory responsibilities preferred. This role will serve as a Player/Coach to help guide a team of Relationship Managers. This will include managing objectives and goals for team members.
Consider this description to be the foundation of your job, not its boundaries. Expect to participate in internal and external training sessions and activities not described here which enhance the quality of service to the client.
Requirements
JOB QUALIFICATIONS
Bachelor's degree in Finance, Business, or a related field, or a minimum of five years of equivalent job experience in bank sales and relationship management.Practical understanding of the deposit and treasury products and services used most frequently.Excellent interpersonal and communication skills necessary for success in a business-to-business sales setting.A proven understanding of deposit and treasury policies.Certification as a Certified Treasury Professional (CTP) preferred.Ability to manage time, solve problems and oversee projects.
LANGUAGE SKILLS
Ability to read and interpret documents such procedure manuals, contracts, and reports. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk; use sufficient hand, arm and finger dexterity or feel objects, tools, or controls. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
KEY POINTS
It has been and will continue to be the policy of South Shore Bank to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service, or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state, or local laws.
At South Shore Bank, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. We believe in Shared success and We before Me. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
Salary Description
$109,382 - $164,073
Full-time
Description
SUMMARY
Join the Bank that shares success with others!
As a locally managed mutual bank, South Shore Bank is driven by the needs of communities rather than the demands of investors. You can help us serve as a trusted advisor to the people, businesses and organizations that make our communities stronger. We also provide a competitive benefit package with Medical, Dental, Vision, Flexible Spending, Dependent Care, Childcare Subsidy, Retirement, Life Insurance, and many other benefits.
The Treasury Management Officer (TMO) is responsible for cultivating and managing their own portfolio of relationships centered on deposit services. This role involves providing dedicated support to the Bank's high-level clients utilizing cash management solutions. Drawing on a deep understanding of banking products and adept sales skills, the TMO crafts customized proposals that align with client requirements and financial frameworks.
The TMO supports Relationship Managers (RMs) in enhancing their understanding and proficiency in deposits, treasury and cash management products. This involves delivering outstanding customer service, fostering strong ties with existing clients, recognizing opportunities for cross-selling, and offering subject-matter expertise in the field.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Performs the tasks assigned in line with the Bank's mission, vision and core values.Creates and implements plans and strategies with Chief Commercial Banking Officer to ensure the team meets its objectives for deposit growth, cash management-related fee income, and a high level of customer satisfaction.Proactively seeks out new business opportunities with high-value deposit-centric commercial clients.Works independently and takes the lead on the client team for more complicated treasury clients and prospects in the relationship manager and division portfolio to deliver services relating to receipts, payments, information/control, and liquidity.Assists and oversees pricing negotiations for cash management services.Takes the lead on setting up and implementing treasury management services for your portfolio of clients, either by phone, in person, or at your client's place of business.Helps RMs identify, analyze and assess opportunities for potential treasury management services/solutions.Demonstrates strong business acumen and strategic insight with proven ability to maintain composure when confronted with difficult situations/clients, while providing information, data, advice and solutions to establish trust and respect.Coaches RMs on outside calls and in-person conversations for more complex scenarios.Informs and instructs clients about the dangers and needs of treasury management services.Directs client evaluations of treasury management services; conduct on-site evaluations.Maintains up-to-date and thorough knowledge of market trends in deposit and cash management, as well as applicable federal and state regulatory and compliance requirements.Meets or exceed assigned sales goals.Provides exceptional customer service to current and prospective clients.Completes all internal Bank training as assigned and required.Adheres to the Bank's privacy and data security policies including but not limited to safeguarding of sensitive information and complying with relevant regulations to protect non-public information.Exhibits the ability and desire to embrace and enhance the Bank culture.SUPERVISORY RESPONSIBILITIES
Prior supervisory responsibilities preferred. This role will serve as a Player/Coach to help guide a team of Relationship Managers. This will include managing objectives and goals for team members.
Consider this description to be the foundation of your job, not its boundaries. Expect to participate in internal and external training sessions and activities not described here which enhance the quality of service to the client.
Requirements
JOB QUALIFICATIONS
Bachelor's degree in Finance, Business, or a related field, or a minimum of five years of equivalent job experience in bank sales and relationship management.Practical understanding of the deposit and treasury products and services used most frequently.Excellent interpersonal and communication skills necessary for success in a business-to-business sales setting.A proven understanding of deposit and treasury policies.Certification as a Certified Treasury Professional (CTP) preferred.Ability to manage time, solve problems and oversee projects.
LANGUAGE SKILLS
Ability to read and interpret documents such procedure manuals, contracts, and reports. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk; use sufficient hand, arm and finger dexterity or feel objects, tools, or controls. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
KEY POINTS
It has been and will continue to be the policy of South Shore Bank to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service, or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state, or local laws.
At South Shore Bank, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. We believe in Shared success and We before Me. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
Salary Description
$109,382 - $164,073