Pratum Companies
Administrative Assistant
Pratum Companies, Annandale, Virginia, United States, 22003
Administrative Assistant
To assist in maintaining an organized, efficient and professional office environment. To provide staff support in the form of clerical and related office services. To provide services to customers over the phone, via email and in person.
Essential Duties and Responsibilities:Answer the phone and accurately transfer calls or take detailed messagesGreet anyone entering the office in support of the front deskPerform all levels of customer service with owners, guests and vendors including prospective resident needs, basic resident questions/concerns, parking information and community policiesEnsuring the lobby area, front entrance, entryway and other common areas are clean and organized at all timesAbility to address upset or distraught customers and determine their specific needs in order to communicate an effective solution or seek the appropriate team member for assistanceAdministrative office functions as determined by the company, including, but not limited to, identifying office supply needs and purchasing, office cleanliness, making copies, etcEnsure proper distribution of resident noticesAccept and enter maintenance service requests from residents and employees, provide status updates and follow up with appropriate team members for assistanceOther duties as assignedQualifications:
A minimum of 1 to 2 years of customer service experience. Property Management experience preferred.Candidates must be detail orientedMust be able to multitask and use a multiline telephone systemExcellent interpersonal skills and a strong sense of professionalismProficient with Microsoft Office Suite (Word, Excel, Teams, Outlook)Successful candidates will exhibit a demonstrable passion for high quality results and a can-do attitudeEmail etiquettePhysical Requirements:
Must be capable of physically accessing all exterior and interior parts of the property and amenities.Must be able to push, pull, lift, carry or maneuver weights of up to 35lbs. independently and 75 lbs. with assistance.Pratum prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including:
Medical, Dental & VisionPrescription Drug ProgramPaid Vacation & HolidayPaid Personal/ Sick LeaveCompany Paid Life InsuranceCompany Paid AD& D InsuranceCompany Paid Short- TermCompany Paid Long-term DisabilitySupplemental Life InsuranceDependent Supplemental Life InsuranceEducational AssistanceFinancial PlanningRetirement Savings Plan with company matchingCompany outings and events
To learn more about Pratum Companies, please click here.
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.
To assist in maintaining an organized, efficient and professional office environment. To provide staff support in the form of clerical and related office services. To provide services to customers over the phone, via email and in person.
Essential Duties and Responsibilities:Answer the phone and accurately transfer calls or take detailed messagesGreet anyone entering the office in support of the front deskPerform all levels of customer service with owners, guests and vendors including prospective resident needs, basic resident questions/concerns, parking information and community policiesEnsuring the lobby area, front entrance, entryway and other common areas are clean and organized at all timesAbility to address upset or distraught customers and determine their specific needs in order to communicate an effective solution or seek the appropriate team member for assistanceAdministrative office functions as determined by the company, including, but not limited to, identifying office supply needs and purchasing, office cleanliness, making copies, etcEnsure proper distribution of resident noticesAccept and enter maintenance service requests from residents and employees, provide status updates and follow up with appropriate team members for assistanceOther duties as assignedQualifications:
A minimum of 1 to 2 years of customer service experience. Property Management experience preferred.Candidates must be detail orientedMust be able to multitask and use a multiline telephone systemExcellent interpersonal skills and a strong sense of professionalismProficient with Microsoft Office Suite (Word, Excel, Teams, Outlook)Successful candidates will exhibit a demonstrable passion for high quality results and a can-do attitudeEmail etiquettePhysical Requirements:
Must be capable of physically accessing all exterior and interior parts of the property and amenities.Must be able to push, pull, lift, carry or maneuver weights of up to 35lbs. independently and 75 lbs. with assistance.Pratum prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including:
Medical, Dental & VisionPrescription Drug ProgramPaid Vacation & HolidayPaid Personal/ Sick LeaveCompany Paid Life InsuranceCompany Paid AD& D InsuranceCompany Paid Short- TermCompany Paid Long-term DisabilitySupplemental Life InsuranceDependent Supplemental Life InsuranceEducational AssistanceFinancial PlanningRetirement Savings Plan with company matchingCompany outings and events
To learn more about Pratum Companies, please click here.
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.