Insurance Follow Up

Nesco Resource is collaborating with a leading medical management company to find skilled associates for third-party insurance follow-up roles. If you have relevant experience, we encourage you to apply!

• Treat employees, patients, and physicians with courtesy and professionalism, and refer issues as needed.
• Respond promptly to inquiries via phone, fax, and mail, and maintain accounts using provided resources.
• Update patient demographics and registration information accurately.
• Answer phone calls promptly, identify yourself, and provide routine information.
• Manage self-pay work queues, contact responsible parties, and update billing systems.
• Process credit card payments over the phone and by mail, and generate and send receipts.
• Ensure Medicaid eligibility is updated in the billing system quickly.
• Report billing and payment cycle issues to the supervisor immediately.
• Alert the supervisor to any customer complaints right away.

• High School Diploma or GED
• Three (3) years of healthcare billing/reimbursement or collections experience
• Computer Literacy
• Third-Party billing - Must Have
• Thorough knowledge of third-party regulations, medical terminology, and proper completion of CMS (HCFA) 1500

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.