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Actalent

Triage - Home Lead Pharmacy Technician

Actalent, Green Bay, Wisconsin, United States, 54311


Triage - Home Lead Pharmacy Technician

Job Description

Interact with caregivers, patients, and family members in a positive manner to help build and maintain strong relationships.

Problem solve and assist customers to meet or exceed patient needs and safety.

Assist Pharmacists in the preparation and dispensing of medications.

Interact with customers, physicians, clinic staff, and facility staff professionally.

Gather appropriate information to properly process a patient's prescription.

Maintain accurate records of medication and equipment dispensed to patients.

Ensure accurate entry of patient data into pharmacy software programs.

Enter correct insurance information into the system and ensure claims are properly adjudicated.

Interact with co-workers, pharmacists, and vendors to resolve discrepancies and improve processes.

Secure protected health information and required paperwork.

Process customer payments for prescriptions and charges on account.

Maintain sufficient prescription inventory levels when ordering products for the pharmacy.

Receive and store incoming products and supplies, including counting, stocking, and entering computer data.

Perform Triage Pharmacy Technician Duties as well as Home Lead duties.

Qualifications

Pharmacy Technician with 2 plus years of experience

Good Customer service skills

Proficient with electronic pharmacy programs and experience supporting customers over the phone

Must be able to problem solve and solutions minded

Must register with the State of Wisconsin as a Pharmacy Technician

Work Environment

Monday - Friday 9 a.m. - 5:30 p.m. The position requires 1 late shift per week. That shift typically goes until 8 p.m.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.