Intuit Inc.
Staff Program Manager
Intuit Inc., Mountain View, California, us, 94039
We are seeking a Staff Operational Excellence Manager to come join our Third Party Strategy and Transformation team. In this role you will be an integral part of the Global Business Services (GBS) Team that tackles Third Party (3P) strategic sourcing and business operations. The Intuit GBS team manages a multi-billion expense portfolio across our 3P suppliers ecosystem spanning Technology, Marketing, Services, Supply Chain, and Other accelerating functions.Your primary responsibilities include optimizing category strategy, partner performance transformation, value chain strategy and analytics, project management, and driving total cost of ownership programs. This role will serve as a strategic leader and thought partner that will report into Group Manager of Third Party Strategy and Transformation Group. The role will be responsible for identifying and working on key projects that address strategy, roadmaps, optimization opportunities. The role is also responsible for building and managing relationships with key suppliers and internal Intuit business owners. Responsibilities include identifying and developing operational excellence strategies, driving total cost of ownership programs, total partner value, data and analytics, and financial and program effectiveness.The ideal candidate is a hands-on leader who thrives in fast-paced, dynamic environments with multiple priorities and stakeholders. This role will be tasked with performing data analysis, insights gathering, and presenting insights to leadership on key strategic growth and optimization opportunities. The role is expected to lead with data and perform data analysis that lead to actionable insights and long term strategic plans.Responsibilities
Strategic SourcingSupport end-to-end strategic sourcing initiatives including but not limited to S2R processes, negotiations, category and supplier strategy.Support and drive strategic sourcing opportunities in support of our Technology, Finance, Custom Success, and other Business Units.Be comfortable with Sourcing levers, and use advanced negotiation and analysis skills to deliver optimal outcomes.Understand BU/FG strategy and lead discussions regarding strategy and resulting priorities. Develop category sourcing strategy, with increased global complexity.Lead cross-functional project teams.Proactively work directly with business partners with little or no oversight from the manager. Effectively prioritize own work.Total Cost of Ownership (TCO)Identify improvement opportunities with key vendors and focus areas that drive continuous improvement across KPIs and pushes innovation.Drive key TCO Center of excellence initiatives. Develop project plans, align stakeholder expectations, update leadership on progress and escalate key roadblocks and risks.Maximize realized value from vendor partnerships by driving third parties to innovate and automate solutions.Proactively influence the thinking of BU/FG leaders in the development of BU/FG priorities and the associated sourcing strategy. Lead & influence beyond own organization, and be known for having a high impact on the organization.Effective framing and presentation skills on highly complex and ambiguous business problems.Operational Excellence and Continuous ImprovementDrive operational excellence initiatives, fostering a culture of continuous improvement and innovation.Partner with cross-functional stakeholders from Technology, Finance, Custom Success, and other Business Units to drive project success and solve complex problems.Optimize business processes, including end-to-end sourcing, partner performance, and supplier forecasting.Manage the implementation of business solutions to streamline processes, continuously refining methodologies and leveraging cross-functional best practices.Execute multiple business plans and projects by identifying stakeholder needs, developing priorities, measuring progress, and adjusting performance as needed.Proactively identify levers, opportunities for optimization and develop and drive roadmaps and implementation plans.3P Supplier Forecasting and SegmentationImplement and refine Intuit’s 3P (Third Party) Forecasting framework to develop long term forecasts on Supplier trends, spend, and continuous improvement opportunities.Develop strong 3P forecasts by supplier, category and create long term roadmaps (1 & 3 year plans) to optimize supplier performance.Implement Intuit’s 3P Segmentation Framework to identify and drive key optimization projects including Supplier health checks, total partner value initiatives, and continuous improvement.Manage supplier performance monitoring and measurement and work with vendor owners on key escalations or remediations.Program ManagementDevelop and communicate business strategies, progress, and action plans to stakeholders, driving execution across teams.Proactively build relationships with and influence internal and external stakeholders.Demonstrate and practice a high degree of professional integrity and ethical responsibility in all business activities.Drive project activity across large cross-functional teams involving multiple stakeholders.Be comfortable dealing with Director and C-level executives.Manage issues & risks and communicate to management. Consult with senior management and project management experts as needed. Facilitate communication between project team and stakeholders.Qualifications5-10 years of strategic sourcing or consulting experience (e.g., developing category strategies, running RFI/RFQ/RFP, reverse auctions, continuous improvements, supplier performance).Experience with ERP and Source-to-Pay tools.Experience in team environments and driving large projects with internal and external stakeholders.Bachelor’s degree in business or other quantitative discipline or equivalent work experience. MBA degree is a plus.Attention to detail and ability to analyze complex data.Strong analytical skills; MS Excel/Sheets proficient; financial modeling preferred.Desired SkillsA proven track record of cost reduction and productivity improvements; ability to influence and drive change while building solid relationships with your internal clients and external vendors.Strong content development skills including PowerPoint, Google Slides proficiency.Strong written and communication skills.Ability to work independently as well as lead and participate in cross-functional teams.Ability to collaborate in a team environment.Awareness of best practices in vendor management (e.g., strategic alliances, supplier certification, etc.).
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Strategic SourcingSupport end-to-end strategic sourcing initiatives including but not limited to S2R processes, negotiations, category and supplier strategy.Support and drive strategic sourcing opportunities in support of our Technology, Finance, Custom Success, and other Business Units.Be comfortable with Sourcing levers, and use advanced negotiation and analysis skills to deliver optimal outcomes.Understand BU/FG strategy and lead discussions regarding strategy and resulting priorities. Develop category sourcing strategy, with increased global complexity.Lead cross-functional project teams.Proactively work directly with business partners with little or no oversight from the manager. Effectively prioritize own work.Total Cost of Ownership (TCO)Identify improvement opportunities with key vendors and focus areas that drive continuous improvement across KPIs and pushes innovation.Drive key TCO Center of excellence initiatives. Develop project plans, align stakeholder expectations, update leadership on progress and escalate key roadblocks and risks.Maximize realized value from vendor partnerships by driving third parties to innovate and automate solutions.Proactively influence the thinking of BU/FG leaders in the development of BU/FG priorities and the associated sourcing strategy. Lead & influence beyond own organization, and be known for having a high impact on the organization.Effective framing and presentation skills on highly complex and ambiguous business problems.Operational Excellence and Continuous ImprovementDrive operational excellence initiatives, fostering a culture of continuous improvement and innovation.Partner with cross-functional stakeholders from Technology, Finance, Custom Success, and other Business Units to drive project success and solve complex problems.Optimize business processes, including end-to-end sourcing, partner performance, and supplier forecasting.Manage the implementation of business solutions to streamline processes, continuously refining methodologies and leveraging cross-functional best practices.Execute multiple business plans and projects by identifying stakeholder needs, developing priorities, measuring progress, and adjusting performance as needed.Proactively identify levers, opportunities for optimization and develop and drive roadmaps and implementation plans.3P Supplier Forecasting and SegmentationImplement and refine Intuit’s 3P (Third Party) Forecasting framework to develop long term forecasts on Supplier trends, spend, and continuous improvement opportunities.Develop strong 3P forecasts by supplier, category and create long term roadmaps (1 & 3 year plans) to optimize supplier performance.Implement Intuit’s 3P Segmentation Framework to identify and drive key optimization projects including Supplier health checks, total partner value initiatives, and continuous improvement.Manage supplier performance monitoring and measurement and work with vendor owners on key escalations or remediations.Program ManagementDevelop and communicate business strategies, progress, and action plans to stakeholders, driving execution across teams.Proactively build relationships with and influence internal and external stakeholders.Demonstrate and practice a high degree of professional integrity and ethical responsibility in all business activities.Drive project activity across large cross-functional teams involving multiple stakeholders.Be comfortable dealing with Director and C-level executives.Manage issues & risks and communicate to management. Consult with senior management and project management experts as needed. Facilitate communication between project team and stakeholders.Qualifications5-10 years of strategic sourcing or consulting experience (e.g., developing category strategies, running RFI/RFQ/RFP, reverse auctions, continuous improvements, supplier performance).Experience with ERP and Source-to-Pay tools.Experience in team environments and driving large projects with internal and external stakeholders.Bachelor’s degree in business or other quantitative discipline or equivalent work experience. MBA degree is a plus.Attention to detail and ability to analyze complex data.Strong analytical skills; MS Excel/Sheets proficient; financial modeling preferred.Desired SkillsA proven track record of cost reduction and productivity improvements; ability to influence and drive change while building solid relationships with your internal clients and external vendors.Strong content development skills including PowerPoint, Google Slides proficiency.Strong written and communication skills.Ability to work independently as well as lead and participate in cross-functional teams.Ability to collaborate in a team environment.Awareness of best practices in vendor management (e.g., strategic alliances, supplier certification, etc.).
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