Principal Consultant, AI & ServiceNow Developer (HMS050862)

Job Description - Principal Consultant, AI & ServiceNow Developer (HMS050862)Principal Consultant, AI & ServiceNow Developer - HMS050862act (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Inviting applications for the role of Principal Consultant, AI & ServiceNow Developer!In this role you would:Consult internal customers on industry and ServiceNow best practices.Be an individual contributor to project delivery and solution delivery including Application UI development using Service Portal and UI Builder, Workflow/flows development.Drive the continuous improvements of our implementation methodology and service offerings based on customer experiences.Responsibilities:Manage ServiceNow instance upgrade and performance/security related tasks.Develop Integration components through REST.Be a key member of the overall implementation project team.Drive continuous improvements of our implementation methodology and service offerings based on customer experiences.Qualifications we seek in you!Minimum Qualifications:BE in Computer Science, Information Systems Management, Computer Engineering, or an equivalent combination of education and/or experience.Hands-on experience with agile methodologies.Exposure to AngularJS/React framework or experience on Service Portal/UI Builder.Familiarity with SOA technologies including REST, SOAP.Expertise with HTML technologies including HTML, CSS, Bootstrap.Exposure to AI/ML technologies and LLM models is a plus.Experience in coding, object-oriented and modularized software.Demonstrated success completing complex projects, on time.Demonstrated aptitude for learning new technologies quickly.Proven experience as a key technical resource leading the development of solutions.Demonstrated ability to influence and consult around all key technical decisions during project delivery.Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity.Preferred Qualifications/Skills:Proven team player and team builder.Strong communication skills (both written and verbal).Experience in designing and developing applications on the ServiceNow platform.The approximate annual base compensation range for this position is $60,000 to $75,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.

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