Omni Hotels & Resorts
Conference Service Manager
Omni Hotels & Resorts, Paradise Valley, Arizona, United States, 85253
Conference Service Manager
Job Locations:
US-AZ-Paradise ValleyRequisition ID:
2024-114946# of Openings:
1Category (Portal Searching):
SalesOverview
Montelucia Resort and Spa
is nestled at the foot of the picturesque Camelback Mountain in Paradise Valley. The resort features 253 luxurious guestrooms, 38 suites, and two presidential suites, with architecture inspired by Spain's Andalusia region. The property includes the award-winning Moroccan-inspired Joya Spa, three resort pools, and five dining options, including the acclaimed restaurant, Prado.Job Description
The Conference Service Manager plans and executes meetings and events, ensuring efficient communication through hotel departments. This role is crucial for the resort's success, handling details for group and catering business efficiently and timely. The manager works with the team to achieve monthly budgeted revenue and participates in the Omni Sales Incentive plan, with a limited Work From Home policy after a 90-day training period.Responsibilities
Prepare BEO's, estimates, and resumes for groups ten days prior to group arrival and review all details in corresponding meetings.Adhere to the Catering and Conference Services Department's standard operating procedures.Help establish and maintain the hotel's marketplace position as an elite venue in social and corporate communities.Follow specific standard operating procedures for all staff to handle all steps in the event planning process.Lead pre-planning site and client visits to the hotel, communicating accurate details in advance to all departments.Achieve consistently high Medallia scores through good rapport with clients and visible presence during conferences.Generate high-revenue business for all contracted rooms, function space, and catered events.Service current and future client accounts in accordance with hotel standards.Communicate with banquet managers for all related functions and relay client requests to relevant departments.Ensure banquet event orders are accurate and provide all relevant information to concerned departments 15 days prior to event start time.Adhere to selling policies set forth by the Director of Catering and Conference Services and/or the Director of Sales and Marketing.Remain available to the operations team and event planner while groups/events are on property.Be aware of departmental revenue and upsell at every opportunity.Participate in all regular and operational meetings as required.Coordinate all aspects of social, corporate, or group conferences as assigned, including food and beverage requirements, timing, audio-visual needs, guest attention, room allocations, amenities, and more.Qualifications
Flexible work hours, including weekends and holidays.Excellent communication skills: verbal, written, and non-verbal.College Degree.3-5 years experience in catering sales, catering services, or conference services, preferably as a manager in a luxury hotel.Wedding planning experience preferred but not required.Professional appearance and presentation.Strong computer skills with proficiency in Microsoft Word, Delphi, Excel, Outlook, SocialTables, and other management systems.Omni Hotels & Resorts is an equal opportunity employer. If you need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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Job Locations:
US-AZ-Paradise ValleyRequisition ID:
2024-114946# of Openings:
1Category (Portal Searching):
SalesOverview
Montelucia Resort and Spa
is nestled at the foot of the picturesque Camelback Mountain in Paradise Valley. The resort features 253 luxurious guestrooms, 38 suites, and two presidential suites, with architecture inspired by Spain's Andalusia region. The property includes the award-winning Moroccan-inspired Joya Spa, three resort pools, and five dining options, including the acclaimed restaurant, Prado.Job Description
The Conference Service Manager plans and executes meetings and events, ensuring efficient communication through hotel departments. This role is crucial for the resort's success, handling details for group and catering business efficiently and timely. The manager works with the team to achieve monthly budgeted revenue and participates in the Omni Sales Incentive plan, with a limited Work From Home policy after a 90-day training period.Responsibilities
Prepare BEO's, estimates, and resumes for groups ten days prior to group arrival and review all details in corresponding meetings.Adhere to the Catering and Conference Services Department's standard operating procedures.Help establish and maintain the hotel's marketplace position as an elite venue in social and corporate communities.Follow specific standard operating procedures for all staff to handle all steps in the event planning process.Lead pre-planning site and client visits to the hotel, communicating accurate details in advance to all departments.Achieve consistently high Medallia scores through good rapport with clients and visible presence during conferences.Generate high-revenue business for all contracted rooms, function space, and catered events.Service current and future client accounts in accordance with hotel standards.Communicate with banquet managers for all related functions and relay client requests to relevant departments.Ensure banquet event orders are accurate and provide all relevant information to concerned departments 15 days prior to event start time.Adhere to selling policies set forth by the Director of Catering and Conference Services and/or the Director of Sales and Marketing.Remain available to the operations team and event planner while groups/events are on property.Be aware of departmental revenue and upsell at every opportunity.Participate in all regular and operational meetings as required.Coordinate all aspects of social, corporate, or group conferences as assigned, including food and beverage requirements, timing, audio-visual needs, guest attention, room allocations, amenities, and more.Qualifications
Flexible work hours, including weekends and holidays.Excellent communication skills: verbal, written, and non-verbal.College Degree.3-5 years experience in catering sales, catering services, or conference services, preferably as a manager in a luxury hotel.Wedding planning experience preferred but not required.Professional appearance and presentation.Strong computer skills with proficiency in Microsoft Word, Delphi, Excel, Outlook, SocialTables, and other management systems.Omni Hotels & Resorts is an equal opportunity employer. If you need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
#J-18808-Ljbffr