EPIP
Director of Communications and Digital Systems (GDCDB)
EPIP, Silver Spring, Maryland, United States, 20900
Director of Communications and Digital Systems (GDCDB)
Posted on November 06, 2019Greater DC Diaper Bank’s (GDCDB) mission is to strengthen families by providing a reliable and adequate supply of diapers to families in need in the Washington metro area. We work with an incredible network of 40+ social service agencies to reach more than 3,600 families each month with the 175,000+ diapers and other baby and hygiene items that help keep children healthy in their early years. Founded in 2010, the Diaper Bank has distributed more than 8,000,000 diapers in the last 9 years. Learn more at
www.greaterdcdiaperbank.orgReporting to our Executive Director, the Director of Communications and Digital Systems (CDS) will bring a passion for our issues paired with a high-level of expertise and strategic thinking to plan and execute the organization’s external communications and raise the visibility of Greater DC Diaper Bank in the region.WHY YOU WANT THIS JOB:
Just like everyone at Greater DC Diaper Bank, you believe:In the overall success of our organization and all our programsWe can create, through actions large and small, collective and individual, a community in which families have all they need to thriveThat strong, caring community outreach makes our region betterHOW YOU WILL DO THE JOB:
Working 40 hours a week, you will be the lead strategist and project manager of the Diaper Bank’s marketing and communication efforts. The CDS is both a strategic and tactical position and is responsible for developing, executing, and analyzing GDCDB’s annual communications plan, as well as representing GDCDB to the general public. In addition, the CDS will serve as the Salesforce Administrator for GDCDB and work in tandem with other team members to gather, store, and analyze the organizations’ data, including donor information, warehouse inventory, volunteer management tools, and distributions to the partner network. Finally, the CDS will collaborate to help fine-tune all external communications, ensuring the Diaper Bank is optimizing its messaging at every opportunity.This position will work from home and at least three days a week (Tuesday, Wednesday, and Thursday) at the GDCDB warehouse located at
8858 Monard Drive, Silver Spring, MD 20901.The primary responsibilities include, but are not limited to, the following:Leadership and Communication StrategyCollaborate with and support the organization’s leadership and participate in Greater DC Diaper Bank’s leadership teamWork with the GDCDB leadership team to develop and execute its annual communications calendar, content plan, and design and approval process that covers all social media, online and offline communicationsCollaborate with team members to develop creative and mission-centric messaging that articulates the special role GDCDB plays in elevating families parenting in povertyOrganize and Execute External Organizational CommunicationsManage development, distribution, and maintenance of all print and electronic collateral including, but not limited to, newsletters, brochures, annual report, e-newsletters, Ambassador updates, and GDCDB’s website and social media accountsManage annual Google Adwords grant budget by creating ad campaigns, overseeing targeted marketing strategy and purchasing keywordsUtilize Google Analytics, paid advertising and digital strategy to expand virtual reachServe as the primary system administrator for GDCDB’s Salesforce.com environmentHandle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasksMaintain and update GDCDB’s Salesforce SOP manualConduct in-house training for other staff as needed on how to properly use the systemComplete regular internal system audits and prepare for upgradesSuggest and execute data field and object customizations to optimize data utilityManage all Salesforce apps and software integrations, including GiveLively, GDCDB’s online gift processorData Reporting and EvaluationDesign, update, and maintain various reports and dashboards to support the leadership team, including the Executive Director, the Development Director and the Director of Partnerships & ImpactIn conjunction with finance, support monthly revenue reconciliationsQualifications:You have earned a Bachelor’s Degree and have 4-6 years of communications experiences, preferably in the nonprofit industryYou have extensive Salesforce experience as an end user and as an administrator. You might have earned ADM201 level certification, though not required.You are an excellent verbal and written communicator, possessing great attention to detailYou have extensive experience working with online platforms such as MailChimp, Canva, Google products, WordPress, and other platforms that enable and enhance digital presenceYou have a documented history of successfully driving projects to completionYou possess a demonstrated ability to understand and articulate complex issuesYou are excited for the opportunity to promote the growing needs of families parenting in poverty and the innovative ways GDCDB partner organizations are addressing those unique needsYou regularly demonstrate strong self-motivation, strategic thinking, and the ability to work independentlyYou have awesome project management skills, with a knack for working backwards from deadlines and can deal with curve balls thrown at your work planYou have a keen attention to detail, a love of adhering to organizational systems, and aren’t satisfied until you have produced a high-quality work-productYou possess a high level of integrity and confidentiality and are able to manage sensitive informationYou are reliable and a friendly communicator who reaches out and follows-up with professional persistenceYou are a creative thinker and willing to test out new ideasHOW TO APPLY FOR THIS JOB:
Candidates should send the following (with “ Communications and Digital Systems ” as the subject) to
HR@dcdiaperbank.org :Current resume or CVA cover letter with:
Salary range expectations
andAvailable start date
A writing sample that is authored solely by the candidateAn example of another strategic communication to a volunteer or board member authored by the candidate like an example of a program or campaign report that the candidate has constructed to answer a question, give strategic advice or solve a problemPersons with mental or physical disabilities as defined by the Americans with Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position. Persons of color and women are strongly encouraged to apply.Hours of Work, Holidays, and Other BenefitsFull-time 40 hours per week with a flexible work scheduleGreater DC Diaper Bank participates in a matched SIMPLE IRA, FSAs for Health and Dependent Care, Provides Short-Term and Long-Term Disability, and Life & ADD coverageGreater DC Diaper Bank follows the federal government holiday schedule and provides a generous PTO planGreater DC Diaper Bank is closed for one week at the end of the year and for one week in August
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Posted on November 06, 2019Greater DC Diaper Bank’s (GDCDB) mission is to strengthen families by providing a reliable and adequate supply of diapers to families in need in the Washington metro area. We work with an incredible network of 40+ social service agencies to reach more than 3,600 families each month with the 175,000+ diapers and other baby and hygiene items that help keep children healthy in their early years. Founded in 2010, the Diaper Bank has distributed more than 8,000,000 diapers in the last 9 years. Learn more at
www.greaterdcdiaperbank.orgReporting to our Executive Director, the Director of Communications and Digital Systems (CDS) will bring a passion for our issues paired with a high-level of expertise and strategic thinking to plan and execute the organization’s external communications and raise the visibility of Greater DC Diaper Bank in the region.WHY YOU WANT THIS JOB:
Just like everyone at Greater DC Diaper Bank, you believe:In the overall success of our organization and all our programsWe can create, through actions large and small, collective and individual, a community in which families have all they need to thriveThat strong, caring community outreach makes our region betterHOW YOU WILL DO THE JOB:
Working 40 hours a week, you will be the lead strategist and project manager of the Diaper Bank’s marketing and communication efforts. The CDS is both a strategic and tactical position and is responsible for developing, executing, and analyzing GDCDB’s annual communications plan, as well as representing GDCDB to the general public. In addition, the CDS will serve as the Salesforce Administrator for GDCDB and work in tandem with other team members to gather, store, and analyze the organizations’ data, including donor information, warehouse inventory, volunteer management tools, and distributions to the partner network. Finally, the CDS will collaborate to help fine-tune all external communications, ensuring the Diaper Bank is optimizing its messaging at every opportunity.This position will work from home and at least three days a week (Tuesday, Wednesday, and Thursday) at the GDCDB warehouse located at
8858 Monard Drive, Silver Spring, MD 20901.The primary responsibilities include, but are not limited to, the following:Leadership and Communication StrategyCollaborate with and support the organization’s leadership and participate in Greater DC Diaper Bank’s leadership teamWork with the GDCDB leadership team to develop and execute its annual communications calendar, content plan, and design and approval process that covers all social media, online and offline communicationsCollaborate with team members to develop creative and mission-centric messaging that articulates the special role GDCDB plays in elevating families parenting in povertyOrganize and Execute External Organizational CommunicationsManage development, distribution, and maintenance of all print and electronic collateral including, but not limited to, newsletters, brochures, annual report, e-newsletters, Ambassador updates, and GDCDB’s website and social media accountsManage annual Google Adwords grant budget by creating ad campaigns, overseeing targeted marketing strategy and purchasing keywordsUtilize Google Analytics, paid advertising and digital strategy to expand virtual reachServe as the primary system administrator for GDCDB’s Salesforce.com environmentHandle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasksMaintain and update GDCDB’s Salesforce SOP manualConduct in-house training for other staff as needed on how to properly use the systemComplete regular internal system audits and prepare for upgradesSuggest and execute data field and object customizations to optimize data utilityManage all Salesforce apps and software integrations, including GiveLively, GDCDB’s online gift processorData Reporting and EvaluationDesign, update, and maintain various reports and dashboards to support the leadership team, including the Executive Director, the Development Director and the Director of Partnerships & ImpactIn conjunction with finance, support monthly revenue reconciliationsQualifications:You have earned a Bachelor’s Degree and have 4-6 years of communications experiences, preferably in the nonprofit industryYou have extensive Salesforce experience as an end user and as an administrator. You might have earned ADM201 level certification, though not required.You are an excellent verbal and written communicator, possessing great attention to detailYou have extensive experience working with online platforms such as MailChimp, Canva, Google products, WordPress, and other platforms that enable and enhance digital presenceYou have a documented history of successfully driving projects to completionYou possess a demonstrated ability to understand and articulate complex issuesYou are excited for the opportunity to promote the growing needs of families parenting in poverty and the innovative ways GDCDB partner organizations are addressing those unique needsYou regularly demonstrate strong self-motivation, strategic thinking, and the ability to work independentlyYou have awesome project management skills, with a knack for working backwards from deadlines and can deal with curve balls thrown at your work planYou have a keen attention to detail, a love of adhering to organizational systems, and aren’t satisfied until you have produced a high-quality work-productYou possess a high level of integrity and confidentiality and are able to manage sensitive informationYou are reliable and a friendly communicator who reaches out and follows-up with professional persistenceYou are a creative thinker and willing to test out new ideasHOW TO APPLY FOR THIS JOB:
Candidates should send the following (with “ Communications and Digital Systems ” as the subject) to
HR@dcdiaperbank.org :Current resume or CVA cover letter with:
Salary range expectations
andAvailable start date
A writing sample that is authored solely by the candidateAn example of another strategic communication to a volunteer or board member authored by the candidate like an example of a program or campaign report that the candidate has constructed to answer a question, give strategic advice or solve a problemPersons with mental or physical disabilities as defined by the Americans with Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position. Persons of color and women are strongly encouraged to apply.Hours of Work, Holidays, and Other BenefitsFull-time 40 hours per week with a flexible work scheduleGreater DC Diaper Bank participates in a matched SIMPLE IRA, FSAs for Health and Dependent Care, Provides Short-Term and Long-Term Disability, and Life & ADD coverageGreater DC Diaper Bank follows the federal government holiday schedule and provides a generous PTO planGreater DC Diaper Bank is closed for one week at the end of the year and for one week in August
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