Social Media Manager

In the role of Social Media Manager, your responsibilities include formulating and implementing our brand's social media strategy, crafting compelling content, guiding user generated content and overseeing our social media channels. Your main objective is to actively engage our target audience of small business owners and foster growth through effective social media marketing.Key Responsibilities:Collaborate with our social media agency to oversee and execute our social media strategy, ensuring alignment with our business objectives. This includes managing content creation, posting schedules, and engagement tactics.Manage and monitor all company social media accounts, including but not limited to Facebook, LinkedIn, Instagram, Pinterest and Tik Tok.Establish and cultivate the online community by actively engaging with comments and messages, fostering meaningful interactions.Collaborate with your content, design, and communications colleagues to align social media strategies with broader marketing initiatives. This involves creating compelling content, including skillfully crafted images, videos, and infographics, that is both creative and engaging.Use data and audience insights to monitor social media trends, track user engagement, and analyze performance metrics to make data-informed decisions.Stay up to date with industry best practices, platform algorithm changes, and emerging social media trends.Establish key KPIs to show the impact of social media on our topline goals.Prepare regular reports on social media performance, offering insights and recommendations for improvement.Work with the internal comms team to have a strategy for our Corporate social media and customer social media.Develop a targeted social media approach for each of our core customers – SMB, Brokers and agents.Requirements:Minimum 5 years of experienceBachelor’s degree in marketing, communications, or a related field. Relevant certifications are a plus.Proven experience as a Social Media Manager or similar role, with a strong portfolio of successful social media campaigns.Proficiency in social media management tools and analytics platforms.Creative thinking and the ability to generate and curate engaging content.Strong understanding of branding, messaging, and target audience engagement.Excellent written and verbal communication skills.Design skills a plus but not mandatory.What We Offer:Competitive salary and bonus (based on personal & company performance)401(k) with competitive company matching.Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)Company paid group term life, short- term disability and long-term disability coverage.24 Paid time off days, plus 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days.Paid parental leave.4-week paid sabbatical after every 5 years of serviceFinancial Adoption Assistance and Medical Travel Reimbursement ProgramsAnnual reimbursement up to $600 for health club membership or fees associated with any fitness program.Company paid subscription to Headspace to support employees’ mental health and wellbeing.Recipient of 2021 Cigna’s Well-Being Award for having a best-in-class health and wellness programDynamic, creative, and values-driven cultureModern and open office spaces, complimentary drinksSpirit of volunteerism, social responsibility, and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA FoundationSalary Range:

$90,000-$110,000This position is hybrid and requires 2 days in office per week based either out of our Atlanta, GA (Sandy Springs/Dunwoody area) or Manhattan, NYC locations.#LI-RM1

Work with amazing people and be part of a unique cultureWhy work here?

If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.Get in touch

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We’re a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we’re a business with lots of opportunity for people with talent, spark and lots of ambition. If you want to build a great career with a company that prioritises strong values – such as integrity and courage – where our people always pull together to do the right thing for each other and our customers, then we’d love to hear from you.

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