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Essential Firm Hiring

Business Development and Customer Service Representative - Telecom

Essential Firm Hiring, Los Angeles, CA, United States


We are on a mission to become the premier marketing and public relations firm in the area. We are searching for a dynamic, articulate, and detail-oriented individual to join our team! As our Business Development and Customer Service Representative, you will receive hands-on training from our team of leaders, equipping you to excel in a top regional Marketing & Sales firm.

In this role, you will gain first hand experience in what it takes to succeed as an entrepreneur. At our company, our Business Development and Customer Service Representative will focus on researching and identifying new business opportunities—whether it’s new markets, growth areas, emerging trends, customers, partnerships, products, or services—or innovative ways to engage with existing markets. When you join our team, you’ll find that each day brings new challenges and opportunities, adapting to the ever-evolving business landscape. We’re excited to offer this role to someone eager for thrilling, growth-oriented experiences. Once you demonstrate consistency and success, you’ll have the chance to expand into new markets, select new clients to collaborate with, and lead a sizable team of Business Development Managers.

Key Responsibilities of the Business Development and Customer Service Representative:

  • Cultivate and maintain strong professional relationships: Work closely with team members, customers, and clients to ensure smooth customer acquisition, maximize productivity, and consistently exceed sales targets.
  • Present to potential customers: Deliver compelling presentations about our clients’ products, services, and current sales promotions to drive revenue growth.
  • Learn from senior account managers: Engage in detailed note-taking to observe and learn best practices from experienced account managers.
  • Communicate effectively: Collaborate confidently with the sales team and account managers to initiate new campaign discussions and convey key business messages.