User Experience Researcher

User Experience Researcher at Oracle in Boise, Idaho, United States Job Description Job Description WHY ORACLE NETSUITE? One word - Transformation. At Oracle NetSuite, we believe the Cloud is here to stay and so do our 20,000+ customers. We believe businesses should not be bogged down by the overhead of bulky data centers and expensive personnel to run it all. Businesses need to be lean, efficient and agile. Oracle NetSuite is literally transforming business around the globe by providing a cloud-based, unified system that delivers unprecedented capabilities to drive the business forward. Founded in 1998 by Oracle CEO, Larry Ellison, and NetSuite CTO and Chairman Evan Goldberg, Oracle NetSuite is used by more than 20,000 highgrowth and midsized companies and divisions of large enterprises to run mission-critical operations without the high costs and inefficiency of on-premise systems. We are a family of Designers, Researchers, Product Managers, Developers, Test Automation Engineers and Technical Writers, sharing an enthusiastic work culture in our terrific offices across Redwood Shores (CA), Austin (TX), Morrisville (NC), Kitchener-Waterloo (Canada), Brno (Czech Republic), Montevideo (Uruguay), and Barcelona (Spain). We believe the greatest and simplest solutions come from a group effort. We move forward by bridging Experience Design with Product Management and Engineering at every step of the problem definition and product development. We pursue innovative ways of building user-centered solutions that scale over time; We think out of the box and spend a lot of time brainstorming. We work using Agile methodologies and MVP approaches. We proudly practice Design Thinking and iterate our solutions based on customer feedback and technical feasibility. The Company: Oracle is the world's leading provider of business software. With a presence in over 175 countries, we are one of the biggest technology companies in the world. We're using innovative emerging technologies to tackle real-world problems today. From advancing energy efficiency to reimagining online commerce, the work we do is not only redefining the world of business-it's helping advance governments, power nonprofits, and giving billions of people the tools they need to outpace change. For more information about Oracle (NYSE:ORCL), visit us at . What We're Looking For: We're looking for an entry-level User Experience Researcher to join the Oracle NetSuite product team. You will work with a cross-functional team to help deliver against a roadmap, execute research at all stages of the end to end design process, and keep customer insights alive during product development. You will be part of a global UX research team that supports many product areas across the NetSuite organization. The research team is a team of qualitative, quantitative, and mixed methods experts and product design experts. Our backgrounds may vary but we all share some common attributes - we are curious, empathetic, data-driven, love looking for patterns in data, and are passionate about improving the NetSuite experience for the people we design for. This position will enable you to grow your research skills and give you opportunities to be mentored and work alongside a diverse and knowledgeable team of research peers. Career Level - IC2 Responsibilities What you'll do: + Collaborate with Experience Design (designers and other researchers), product management, and other cross-functional stakeholders to help establish research strategy, methodology, and process for product team projects. + Execute and deliver user interviews, usability testing and surveys + Provide design feedback + Report writing + This is a very hands-on role and includes helping with participant recruitment, data collection, data synthesis and analysis, and delivery of findings and recommendations. + Contribute to the refinement of a global research practice with their own unique viewpoint. Objective Minimum Qualifications To be considered for a UX Research position in the NetSuite GBU, you must possess the Objective Minimum Qualifications (OMQs) below. Please ensure that your application clearly indicates that you meet these OMQs, either on your resume and/or by uploading additional documents such as a transcript. + Working toward an advanced-level degree in User Experience, Psychology, Human-Computer Interaction (HCI), Human Factors, Usability Engineering, Information Science, or a related field (ex. MS, MA, PhD). + Are fluent in English with outstanding written and verbal communication skills. + Have demonstrated experience planning and executing the following types of research and usability evaluation activities, through coursework, projects, internships, and/or research assistantships. Knowledge of interviewing, knowledge of UX Research techniques, knowledge of UX metrics and statistics + Reside in the United States and/or attend a university in the US. + Authorized to work in the US in 2024. Additional qualifications include: + Tenacity to tackle projects in a dynamic setting while staying organized. + Ability to work effectively with geographically distributed teams. + Passion, curiosity, and a desire to ultimately find the best possible solution through data-driven research. + Knowledge of inferential statistical methods applied to a UX research setting (nice-to-have) + Knowledge of how to conduct UX research to inform and and assess AI/ML user experiences (nice-to-have) + Experience in B2B enterprise software (nice-to-have) EQUALITY: Because we believe that innovation starts with diversity and inclusion, we're committed to creating a workplace where all kinds of people work together. All qualified applicants will receive consideration for employment without regard to race, color, national origin, marital status, sexual orientation, gender, gender identity, age, religion, disability, protected veteran status, or any other characteristic prohibited by federal, state, or local law Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range: from $70,600 to $141,300 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid h To view full details and how to apply, please login or create a Job Seeker account