Logo
Careerbuilder-US

Client Account Manager | Accepting Applications!

Careerbuilder-US, Jersey City, NJ, United States


Our company is looking for an Entry Level Client Account Management Trainee who can assist clients with product issues and help to maintain a high customer retention level.

Entry Level Client Account Manager Responsibilities:

  • Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
  • Work on special short-term projects to offer customized support for new products or products at end-of-life
  • Monitor customer satisfaction levels and develop methods for increasing them
  • Assist in creating ways for delivering excellent customer service to irate or problematic customers

Entry Level Client Account Manager Qualifications:

  • High school diploma/GED required (College degree preferred)
  • 2+ years experience in a customer service role
  • Proficiency with MS Office
  • Ability to work well in a team environment
  • Strong sense of professionalism and discretion required