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Essential Hiring Firm

Entry Level Manager Training - Customer Support Representative

Essential Hiring Firm, Santa Ana, CA, United States


Businesses that partner with our company come in all shapes, sizes, and market caps. Our tried and true customer service, sales and marketing systems work for them all.

If you’re new to the workforce but you’re ambitious and looking to hit the ground running. Your communication skills and leadership abilities shape how new and existing business grows. You leverage your entrepreneurial drive to target, educate, and persuade new customers to embrace our client’s latest services and technologies. Using your influencing and relationship-building skills, you provide caliber client service and team-building initiatives. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of key clients and our team. Working with them, you set the vision of the business development strategy.

Responsibilities for a Customer Support Representative:

  • Execute day to day customer supprot, customer service, sales, and marketing,campaigns
  • Manage the implementation and delivery of a key client’s activity, maximizing performance, return on investment, and identifying the opportunity to expand
  • Own all problem solving, troubleshooting, client campaign requests, media planning, and key implementations
  • Build client relationships through service and support excellence and balance their campaign needs with your proactive approach
  • Get your hands dirty with team building, growth, and expansion efforts