Automotive Warranty Analyst

Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Automotive Warranty Analyst. If you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!
Job Responsibilities

• Compensation (Range): $27 / 29 hour: Salary:
• Technical Data Analyst is a new position based at the Warranty Parts Center (WPC) in Lake Orion, MI.
• The WPC provides a single location where parts replaced under warranty on vehicles in the U.S. and Canada are returned for root cause analysis.
• The Technical Data Analyst is responsible for documenting non-compliance concerns with inbound shipments from dealers.
• They provide formal feedback to the field staff, interact with dealers, and take appropriate action to address the non-compliance when required.
• Review existing summary reports of non-compliance issues for possible action.
• Complete documentation regarding non-compliance using provided PowerPoint templates for formal field/dealer feedback.
• When needed, take appropriate action to address the non-compliance.
• Ensure evidence supports actions taken.
• Interface directly with the dealer, field staff, and the WPC team.
• Identify non-compliance concerns using existing reports (i.e., hazmat, improper packaging, incorrect parts).
• Respond to requests from the WPC team to document a concern with when non-compliance is observed.
• Document non-compliance in provided PowerPoint templates for a professional/technical audience.
• Provide field staff/dealer with formal feedback using provided PowerPoint templates to substantiate the concern.
• Communicate verbally and in writing with the dealers, when required.
• Act as site representative for dealer inquiries regarding feedbacks, including hazmat, improper packaging, and return of incorrect parts. Respond respectfully.
• Take appropriate action to address the non-compliance issues, when needed.
• Monitor weekly/monthly reporting to identify trends.
• Work with the internal customer to identify actions required to achieve the desired results.
• Ensure accurate and proper reporting to leadership.
• Support meetings as required.

Job Requirements

• Competence with typical office computer applications, e.g., Microsoft Word, PowerPoint, Excel, Outlook
• Strong written and oral communication skills
• Excellent interpersonal skills and ability to resolve conflict
• Self-motivating with limited supervision
• Ability to work in a warehouse environment
• Preferred
• 2-year Associate's degree
• Automotive knowledge
• Experience working in an independent/dealership service or parts department
• Experience in creating documentation for a professional/technical audience
• Experience with hazmat regulations and Department of Transportation 49 CFR

Benefits
As a Automotive Warranty Analyst with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment.
At Impellam Group, we offer a competitive compensation package with benefits including:

• Medical, dental, and vision
• 401(k) plan with employee contribution opportunities
• Paid time off, including holidays
• 529 college savings program

Make the most of your experience!
Apply now!
For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

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