Hospitality/Customer Service Experience - Client Support Representative

The Client Support Representative works on-site at our marketing & promotional events and supports the team at our corporate headquarters in Venice, FL. We specialize in customer retention and customer acquisitions for our clientele. Our clients span across a wide variety of industries, including home improvement, telecommunications, and green energy.

In this entry-level role, the Client Support Representative will use their eagerness to learn and natural enthusiasm to assist the on-site marketing team with all tasks involved in developing and executing the company’s overall marketing plan.

Responsibilities of the Client Support Representative:

• Execute marketing plans and operational functions to company standards

• Participate in product/service knowledge training provided to marketing teams on behalf of management

• Execute client presentation directives and standards to sales team members

• Assist customers with any questions they may have in regards to featured client products/services

• Gain knowledge of the marketing and branding strategy of all new clients the company acquires. Apply knowledge of the product and brand to develop customized marketing strategies for client directives

• Ensure the highest level of customer service resulting in increased productivity and achieving sales goals

• Build knowledge of the marketing systems implemented for each client campaign

• Assist the market manager with any day-to-day administrative support as required

In this role, you will be the face of our company and we expect the highest level of professionalism possible. A self-motivated team player you may be just the person we are looking for. Teamwork, Dependability, Apparent Motivation, and Ethics are an integral part of all positions with us.