POS QA Analyst

A large retailer located in Nashville is seeking multiple POS software testers to validate and test POS hardware and software systems. In this role they will be the main point of contact for quality assurance of this software and hardware. They will be troubleshooting issues that arise when needed for further validation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Required Skills & Experience3+ years of deployment of POS software and hardware experience in the retail industry QA work on POS or mobile applications Corporate Retail/Restaurant support experience 1+ year of experience validating and troubleshooting POS software/hardware Excellent customer service experience Experience working with "Xstore" or Micros Able to be flexible for working different time zones Experience with running and patching linux/unix servers Experience with MDM software Specifically, connection and deployments Understanding of how networks are connected, IP addresses and broadband installations Experience troubleshooting with windows and linuxAbility to perform repetitive tasks under pressure with extreme deadlines Nice to Have Skills & ExperienceBeing able to read and understand SQL Local to Nashville Service now Basic networking exp. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.