Axon
Key Account Leader, Northeast
Axon, Boston, Massachusetts, us, 02298
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.Your Impact:
Axon's Key Account Leader for Top 1200 are responsible for selling Axon products and services to our law enforcement agencies. This is a quota carrying, external field position. Ability to articulate complex solutions, build and maintain senior level relationships, navigate across customer agencies and procurement processes, and lead the Axon team to success is required. The position provides technical and administrative product information, demonstrations, and/or product training.
At Axon, our goal is to make each individual feel valued for his or her contributions to the company’s mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.What You Do:Location:
This role can be based in Massachusetts, New York, New Jersey, Connecticut, Pennsylvania, or Maryland. Candidates must reside within a reasonable distance of a major airport in one of these states to facilitate travel.Reports To:
Director, Key AccountsManage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectivesDevelop and maintain client relationships to ultimately drive revenue growthDevelop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositionsTrack customer activity in internal systems in order to execute on account strategy and identify additional opportunitiesCultivate customer relationships and ensure effective service delivery to accountsFocus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accountsWork with and bring in experts/specialists where requiredOversee and know all account activities for your book of businessOwn account relationship and drive overall customer satisfaction for assigned accountsResponsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketingMay provide customer product training as necessaryAccountable for individual expense budget managementWhat You Bring:Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales ExperienceMinimum of 3 years’ experience managing a book of business of Major AccountsSolution or consultative sales experience working within complex sales processesData management experience using Salesforce (preferred) or similar CRMStrong understanding of Cloud and SaaSAble to travel 70% + (3-4 days a week on the road) including overnight travelAble to clearly and directly articulate complex solution offerings across technical and non-technical audiencesStartup experience & some vertical experienceLaw Enforcement / Public Safety experienceTeam Player: collaborate with various team members regularlyReady to own & drive the territoryBenefits that Benefit You:Competitive salary and 401k with employer matchDiscretionary paid time offPaid parental leave for allMedical, Dental, Vision plansFitness ProgramsEmotional & Mental Wellness supportLearning & Development programsAnd yes, we have snacks in our officesBenefits listed herein may vary depending on the nature of your employment and the location where you work.The Pay: The compensation for this role is made up of an uncapped commissions and a starting base pay between USD 88000 in the lowest geographic market and USD 132000 in the highest geographic market. On average, the national commissions target for this role is USD $350,000. On-Target Earnings (OTE) for this role will be a combination of base pay and the commissions target for the role. The actual base pay is dependent upon many factors, such as: experience, training, transferable skills, work experience, business needs, and geographic market demands and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Important Notes:The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.Some roles may also require legal eligibility to work in a firearms environment.Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email
recruitingops@axon.com . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
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At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.Your Impact:
Axon's Key Account Leader for Top 1200 are responsible for selling Axon products and services to our law enforcement agencies. This is a quota carrying, external field position. Ability to articulate complex solutions, build and maintain senior level relationships, navigate across customer agencies and procurement processes, and lead the Axon team to success is required. The position provides technical and administrative product information, demonstrations, and/or product training.
At Axon, our goal is to make each individual feel valued for his or her contributions to the company’s mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.What You Do:Location:
This role can be based in Massachusetts, New York, New Jersey, Connecticut, Pennsylvania, or Maryland. Candidates must reside within a reasonable distance of a major airport in one of these states to facilitate travel.Reports To:
Director, Key AccountsManage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectivesDevelop and maintain client relationships to ultimately drive revenue growthDevelop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositionsTrack customer activity in internal systems in order to execute on account strategy and identify additional opportunitiesCultivate customer relationships and ensure effective service delivery to accountsFocus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accountsWork with and bring in experts/specialists where requiredOversee and know all account activities for your book of businessOwn account relationship and drive overall customer satisfaction for assigned accountsResponsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketingMay provide customer product training as necessaryAccountable for individual expense budget managementWhat You Bring:Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales ExperienceMinimum of 3 years’ experience managing a book of business of Major AccountsSolution or consultative sales experience working within complex sales processesData management experience using Salesforce (preferred) or similar CRMStrong understanding of Cloud and SaaSAble to travel 70% + (3-4 days a week on the road) including overnight travelAble to clearly and directly articulate complex solution offerings across technical and non-technical audiencesStartup experience & some vertical experienceLaw Enforcement / Public Safety experienceTeam Player: collaborate with various team members regularlyReady to own & drive the territoryBenefits that Benefit You:Competitive salary and 401k with employer matchDiscretionary paid time offPaid parental leave for allMedical, Dental, Vision plansFitness ProgramsEmotional & Mental Wellness supportLearning & Development programsAnd yes, we have snacks in our officesBenefits listed herein may vary depending on the nature of your employment and the location where you work.The Pay: The compensation for this role is made up of an uncapped commissions and a starting base pay between USD 88000 in the lowest geographic market and USD 132000 in the highest geographic market. On average, the national commissions target for this role is USD $350,000. On-Target Earnings (OTE) for this role will be a combination of base pay and the commissions target for the role. The actual base pay is dependent upon many factors, such as: experience, training, transferable skills, work experience, business needs, and geographic market demands and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Important Notes:The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.Some roles may also require legal eligibility to work in a firearms environment.Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email
recruitingops@axon.com . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
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