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Professional Civil Process (PCP) is looking for a Receptionist - a person who wants to go above and beyond for the legal support industry. We're looking for someone with exceptional energy and enthusiasm to join our Customer Service Team.

About PCP:

• PCP is the leader in the legal support industry providing filing, serving, and skip tracing services
• We've been serving the legal community for over forty years
• PCP currently handles over 140,000 services of process documents annually
• Our corporate headquarters is in Spicewood, Texas
• PCP is a founding member of the National Association of Professional Process Servers (NAPPS) and the Texas Process Servers Association (TPSA)
  
  
  

• Answering and routing all incoming calls using a Call Assistant program
• Monitors the front door and signs visitors in and out at the front desk
• Produces and Distributes company-wide emails
• Receives address data and provides correct court venue to file civil cases
• Works reports assigned
  
  
  

• High school diploma or equivalent
• 2 years of customer service experience
• Basic computer skills
• Highly developed sense of integrity and commitment to customer satisfaction
• Has "thick skin" and is able to handle complaints and unpleasant clients
• Has a pleasant, patient and friendly attitude
• Strong decision making and analytical abilities
• Accuracy in grammar and spelling
• Able to understand and follow instructions
• Excellent interpersonal and communication skills
• Organization skills
• Flawless attendance
• Commitment to team results; a team player
  
  
  

• Full Time: Monday - Friday 8:00am - 5:00pm
• Pay - $15.00/hr
• Dental/Vision plan - available immediately upon hire
• MEC (Minimum Essential Coverage) Health Plan - available after 60 days of employment
• Ten (10) paid holidays per calendar year - after six (6) months of service
• Paid Time Off (PTO) - after six (6) months of service
• 401K with company match - after one (1) year of service
• Casual work environment
• Gym

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  IT Services and IT Consulting

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