Kuehne + Nagel AS
Air Logistics Healthcare Customer Care Specialist
Kuehne + Nagel AS - Chicago, Illinois, United States, 60290
Work at Kuehne + Nagel AS
Overview
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Overview
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Chicago site is looking for a new Air Logistics Healthcare Customer Care Specialist to join our Air Logistics team.
Your Role
The Employee who holds this position is responsible for the implementation, support & monitoring of KN Air freight within their sphere of responsibility and coordination of all aspects of export shipments / handling, including but not limited to the following key interfaces and job requirements: Your Responsibilities
Impeccable customer service Responsible for the implementation, support & monitoring of KN Air Shipments Coordination of all aspects of the pick-up (including, but not limited to, billing, rate quotation, approval of vendor invoices, etc.) Ensure the scheduling of pickups and deliveries are executed Responsible for rating shipments/handling/storage correctly per the SOP Mandatory daily correspondence with overseas offices as necessary Ensure the necessary handling procedures (both physical and written) are followed accordingly, when applicable, documented in client-level Quality Agreements, Service Level Agreements, and SOPs Understand and adhere to local, state, and federal regulations, including OSHA, DOT, EPA, and other government agencies. Certification is required to handle any hazardous material(s). Keep up to date with KN global and country-specific GXP standards and requirements. Implement/maintain safety, security, quality, housekeeping, and sanitation programs, as applicable. Work closely with other departments to deliver a high level of service to healthcare customers. Perform other detailed (job-specific) duties as assigned. Your Skills and Experiences
In-depth knowledge of operational procedures Ability to work with client-level SOPs Ability to be profit conscious Ability to work with demanding deadlines Excellent communication skills, both verbal and written Ability to work independently as well as part of a team Solid knowledge of domestic and international geography, including countries and major cities Ability to establish priorities and accomplish multiple tasks; must be organized Must be detail-oriented, thorough, and accurate Strong PC skills Proven analytical and efficient problem-solving skills, elevating potential situations to the next level of supervision when required Work effectively via phone, fax, e-mail. Good planning and organization skills; ability to multitask and be a self-starter Fluent in English Good Reasons to Join
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, interesting global work environment.
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The Employee who holds this position is responsible for the implementation, support & monitoring of KN Air freight within their sphere of responsibility and coordination of all aspects of export shipments / handling, including but not limited to the following key interfaces and job requirements: Your Responsibilities
Impeccable customer service Responsible for the implementation, support & monitoring of KN Air Shipments Coordination of all aspects of the pick-up (including, but not limited to, billing, rate quotation, approval of vendor invoices, etc.) Ensure the scheduling of pickups and deliveries are executed Responsible for rating shipments/handling/storage correctly per the SOP Mandatory daily correspondence with overseas offices as necessary Ensure the necessary handling procedures (both physical and written) are followed accordingly, when applicable, documented in client-level Quality Agreements, Service Level Agreements, and SOPs Understand and adhere to local, state, and federal regulations, including OSHA, DOT, EPA, and other government agencies. Certification is required to handle any hazardous material(s). Keep up to date with KN global and country-specific GXP standards and requirements. Implement/maintain safety, security, quality, housekeeping, and sanitation programs, as applicable. Work closely with other departments to deliver a high level of service to healthcare customers. Perform other detailed (job-specific) duties as assigned. Your Skills and Experiences
In-depth knowledge of operational procedures Ability to work with client-level SOPs Ability to be profit conscious Ability to work with demanding deadlines Excellent communication skills, both verbal and written Ability to work independently as well as part of a team Solid knowledge of domestic and international geography, including countries and major cities Ability to establish priorities and accomplish multiple tasks; must be organized Must be detail-oriented, thorough, and accurate Strong PC skills Proven analytical and efficient problem-solving skills, elevating potential situations to the next level of supervision when required Work effectively via phone, fax, e-mail. Good planning and organization skills; ability to multitask and be a self-starter Fluent in English Good Reasons to Join
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, interesting global work environment.
#J-18808-Ljbffr