Banc of California
IT Asset Management Administrator
Banc of California - Santa Ana, California, United States, 92725
Work at Banc of California
Overview
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Overview
Description
BANC OF CALIFORNIA AND YOUR CAREER
Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). Banc of California is one of the nation’s premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.
At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values – Entrepreneurialism, Operational Excellence, and Superior Analytics – empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN®
THE OPPORTUNITY
The IT Asset Management Administrator plays a vital role in the justification, validation, acquisition, consolidation, compliance, and cost management of IT, business, and endpoint software for the organization. The IT Asset Management Administrator oversees day-to-day Software Asset Management operations, leveraging a detailed understanding of software usage and trends, IT Asset Management, and ITIL best practices to inventory, track, and update, in detail, all software assets as well as process requests, manage and report on software asset lifecycles, and monitor license use for compliance and reclamation across all business units in the organization. The IT Asset Management Administrator also accounts for the storage, provisioning, transition, and recovery of the company’s physical IT assets, and is responsible for the lifecycle management of those assets. Additionally, the IT Asset Management Administrator produces monthly reporting and analysis on hardware assets providing insight into inventory trends, shortages, aging, and key performance indicators. The IT Asset Management Administrator records, tracks, and maintains inflows, outflows, and changes to the hardware asset inventory using the company’s hardware asset management and configuration management database systems while respecting the integrity of inventory and configuration item data. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.
HOW YOU’LL MAKE A DIFFERENCE
Processes asset-related requests from the ITSM system.
Supports the day-to-day activities of a cross-functional team to deliver Software Asset Management and Hardware Asset Management services for the organization.
Takes responsibility for the integrity and accuracy of the software asset information configured and recorded into the asset management system throughout the entirety of the software and hardware lifecycle processes.
Reports software compliance positions for all in-scope software.
Reconciles data related to software entitlement and license maintenance in support of renewal and end of life processes and projects.
Performs regular physical asset inventory audits as directed by the IT Asset Manager, reconciling any hardware inventory inconsistencies. Discovers, investigates, and remediates discrepancies in tracked software assets to maintain data integrity.
Contributes to and supports software audit and remediation activities as directed by the IT Asset Manager.
Collaborates with other departments to determine asset acquisition, storage, and tracking needs. Partners with the Service Desk to ensure hardware needs are satisfied for each business location.
Facilitates the purchasing, renewal, and upgrading of software in advance of expiration and due dates to meet the needs of each business unit in the organization.
Manages Return Merchandise Authorization activities for damaged or malfunctioning hardware assets.
Collects and recovers assets from separated employees and contractors as well as closed branches and business offices.
Contributes to and leads equipment refresh cycles, coordinating with the Service Desk to ensure computer lifecycle timelines are accomplished.
Partners with the contract management team to identify savings opportunities for renewals, software licensing, and services.
Provides information and reports to end users, managers, developers, and other team members as requested.
Cross-trains with other IT Asset Management Administrators to ensure continued support.
Participates in the ongoing evolution and development of the IT Asset Management Administrator position and IT Asset Management group.
Comprehends duties through the framework of ITSM and ITIL best practices and preemptively identifies areas for process improvement and inventory efficiency.
Ensures compliance with regulatory requirements and the safety of all non-public personal information and personally identifiable information while working with software vendors and vendor support personnel and by securing all stored physical assets and executing predefined hardware asset maintenance, storage, and disposal procedures.
Works with vendors and various outside professional information technology organizations in the procurement and receipt of products and services related to asset management.
Assists in special projects and tasks for the department of a diverse nature under the direction of IT leadership.
Interprets technological issues, adapts work priorities to meet department responsibilities objectives in a timely manner, and identifies solutions to better serve the company’s business units.
Maintains asset management certification(s) and keeps abreast of current asset management trends and best practices.
Actively coordinates with geographically dispersed teams to accomplish tasks and goals.
Proactively remains informed of DR plans and executables.
Comprehends duties through the framework of ITSM and ITIL best practices and preemptively identifies areas for process improvement and inventory efficiency.
Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.
Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
Performs other duties and projects as assigned.
WHAT YOU’LL BRING
Ability to consistently adhere to established policies, processes, and procedures.
Exceptional oral, written, and interpersonal communication skills.
Has high regard for organization, detail, and time management.
Ability to make decisions that have a moderate impact on the immediate work unit and cross-functional departments.
Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
Knowledge of software licensing concepts and formats including on-prem, server/infrastructure, and SaaS/cloud.
Demonstrates knowledge of, adherence to, EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
Upon hire, has the ability to continually demonstrate knowledge of, adherence to, monitoring, and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act, Anti-Money Laundering (AML) and Customer Information Program (CIP), California Consumer Privacy Act (CCPA), and the Gramm-Leach-Bliley Act (GLBA).
2 or more years of experience with IT Hardware and Software Asset Management.
2 or more years of experience working cross-functionally between IT and non-IT teams to uphold asset lifecycle management processes.
ServiceNow ITSM and SAM/HAM Pro experience preferred.
Experience in the Banking industry preferred.
High school diploma or GED and/or equivalent work experience required.
Bachelor’s degree preferred and/or relevant work experience or training.
Certified Software Asset Manager (CSAM) and Hardware Asset Management Professional (CHAMP) highly desired.
ITIL Foundations or higher certification a plus.
HOW WE’LL SUPPORT YOU
Financial Security:
You will be eligible to participate in the company’s 401k plan which includes a company match and immediate vesting.
Health & Well-Being:
We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
Building & Supporting Your Family:
Banc of California partners with providers that offeradoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
Paid Time Away:
Eligible team members receive paid vacation days, holidays, and volunteer time off.
Career Growth Opportunities:
To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.
SALARY RANGE
The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.
Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.
REFERRAL BONUS:
$2,500.00 USD
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Equal Opportunity Employer
PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.
BANC OF CALIFORNIA AND YOUR CAREER
Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). Banc of California is one of the nation’s premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.
At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values – Entrepreneurialism, Operational Excellence, and Superior Analytics – empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN®
THE OPPORTUNITY
The IT Asset Management Administrator plays a vital role in the justification, validation, acquisition, consolidation, compliance, and cost management of IT, business, and endpoint software for the organization. The IT Asset Management Administrator oversees day-to-day Software Asset Management operations, leveraging a detailed understanding of software usage and trends, IT Asset Management, and ITIL best practices to inventory, track, and update, in detail, all software assets as well as process requests, manage and report on software asset lifecycles, and monitor license use for compliance and reclamation across all business units in the organization. The IT Asset Management Administrator also accounts for the storage, provisioning, transition, and recovery of the company’s physical IT assets, and is responsible for the lifecycle management of those assets. Additionally, the IT Asset Management Administrator produces monthly reporting and analysis on hardware assets providing insight into inventory trends, shortages, aging, and key performance indicators. The IT Asset Management Administrator records, tracks, and maintains inflows, outflows, and changes to the hardware asset inventory using the company’s hardware asset management and configuration management database systems while respecting the integrity of inventory and configuration item data. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.
HOW YOU’LL MAKE A DIFFERENCE
Processes asset-related requests from the ITSM system.
Supports the day-to-day activities of a cross-functional team to deliver Software Asset Management and Hardware Asset Management services for the organization.
Takes responsibility for the integrity and accuracy of the software asset information configured and recorded into the asset management system throughout the entirety of the software and hardware lifecycle processes.
Reports software compliance positions for all in-scope software.
Reconciles data related to software entitlement and license maintenance in support of renewal and end of life processes and projects.
Performs regular physical asset inventory audits as directed by the IT Asset Manager, reconciling any hardware inventory inconsistencies. Discovers, investigates, and remediates discrepancies in tracked software assets to maintain data integrity.
Contributes to and supports software audit and remediation activities as directed by the IT Asset Manager.
Collaborates with other departments to determine asset acquisition, storage, and tracking needs. Partners with the Service Desk to ensure hardware needs are satisfied for each business location.
Facilitates the purchasing, renewal, and upgrading of software in advance of expiration and due dates to meet the needs of each business unit in the organization.
Manages Return Merchandise Authorization activities for damaged or malfunctioning hardware assets.
Collects and recovers assets from separated employees and contractors as well as closed branches and business offices.
Contributes to and leads equipment refresh cycles, coordinating with the Service Desk to ensure computer lifecycle timelines are accomplished.
Partners with the contract management team to identify savings opportunities for renewals, software licensing, and services.
Provides information and reports to end users, managers, developers, and other team members as requested.
Cross-trains with other IT Asset Management Administrators to ensure continued support.
Participates in the ongoing evolution and development of the IT Asset Management Administrator position and IT Asset Management group.
Comprehends duties through the framework of ITSM and ITIL best practices and preemptively identifies areas for process improvement and inventory efficiency.
Ensures compliance with regulatory requirements and the safety of all non-public personal information and personally identifiable information while working with software vendors and vendor support personnel and by securing all stored physical assets and executing predefined hardware asset maintenance, storage, and disposal procedures.
Works with vendors and various outside professional information technology organizations in the procurement and receipt of products and services related to asset management.
Assists in special projects and tasks for the department of a diverse nature under the direction of IT leadership.
Interprets technological issues, adapts work priorities to meet department responsibilities objectives in a timely manner, and identifies solutions to better serve the company’s business units.
Maintains asset management certification(s) and keeps abreast of current asset management trends and best practices.
Actively coordinates with geographically dispersed teams to accomplish tasks and goals.
Proactively remains informed of DR plans and executables.
Comprehends duties through the framework of ITSM and ITIL best practices and preemptively identifies areas for process improvement and inventory efficiency.
Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.
Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
Performs other duties and projects as assigned.
WHAT YOU’LL BRING
Ability to consistently adhere to established policies, processes, and procedures.
Exceptional oral, written, and interpersonal communication skills.
Has high regard for organization, detail, and time management.
Ability to make decisions that have a moderate impact on the immediate work unit and cross-functional departments.
Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
Knowledge of software licensing concepts and formats including on-prem, server/infrastructure, and SaaS/cloud.
Demonstrates knowledge of, adherence to, EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
Upon hire, has the ability to continually demonstrate knowledge of, adherence to, monitoring, and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act, Anti-Money Laundering (AML) and Customer Information Program (CIP), California Consumer Privacy Act (CCPA), and the Gramm-Leach-Bliley Act (GLBA).
2 or more years of experience with IT Hardware and Software Asset Management.
2 or more years of experience working cross-functionally between IT and non-IT teams to uphold asset lifecycle management processes.
ServiceNow ITSM and SAM/HAM Pro experience preferred.
Experience in the Banking industry preferred.
High school diploma or GED and/or equivalent work experience required.
Bachelor’s degree preferred and/or relevant work experience or training.
Certified Software Asset Manager (CSAM) and Hardware Asset Management Professional (CHAMP) highly desired.
ITIL Foundations or higher certification a plus.
HOW WE’LL SUPPORT YOU
Financial Security:
You will be eligible to participate in the company’s 401k plan which includes a company match and immediate vesting.
Health & Well-Being:
We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
Building & Supporting Your Family:
Banc of California partners with providers that offeradoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
Paid Time Away:
Eligible team members receive paid vacation days, holidays, and volunteer time off.
Career Growth Opportunities:
To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.
SALARY RANGE
The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.
Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.
REFERRAL BONUS:
$2,500.00 USD
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Equal Opportunity Employer
PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.