The Herb Chambers Companies
Automotive Client Care Specialist
The Herb Chambers Companies - Brookline, Massachusetts, us, 02445
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Automotive Client Care Specialist
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The Herb Chambers Companies . Herb Chambers Audi Brookline is seeking a full-time, self-motivated representative to join our dealership's Internet Sales Department. This position will be responsible for handling internet leads, inbound phone calls, and customer retention. Job Responsibilities
Receive inbound calls and internet leads, follow up promptly and courteously, ensuring each customer feels prioritized. Communicate with prospective sales clients until they are ready to set an appointment and visit the dealership. Obtain customer information and maintain accurate records in the database. Maintain response times according to dealership standards. Schedule sales appointments, focusing on building long-term customer relationships. Handle minor customer complaints and misunderstandings professionally. Availability to work weekends and holidays is required. Benefits Include
Health, Dental, Vision, and Life Insurance 401k with company match Flexible schedule Paid time off Competitive pay plan Employee/Family Discount Plan on Products & Services Job security with a stable organization in business for over 30 years Opportunities for advancement within a highly regarded organization, recognized as one of The Boston Globe's Top Places to Work Requirements
Must have a flexible schedule and be able to work weekends Self-motivated and performance-driven Ability to attend training sessions Strong written and verbal communication skills Highly organized with quick learning ability Strong computer and typing skills Professional and personable demeanor Additional Information
Industry: Automotive Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industry focus: Motor Vehicle Manufacturing
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Automotive Client Care Specialist
role at
The Herb Chambers Companies . Herb Chambers Audi Brookline is seeking a full-time, self-motivated representative to join our dealership's Internet Sales Department. This position will be responsible for handling internet leads, inbound phone calls, and customer retention. Job Responsibilities
Receive inbound calls and internet leads, follow up promptly and courteously, ensuring each customer feels prioritized. Communicate with prospective sales clients until they are ready to set an appointment and visit the dealership. Obtain customer information and maintain accurate records in the database. Maintain response times according to dealership standards. Schedule sales appointments, focusing on building long-term customer relationships. Handle minor customer complaints and misunderstandings professionally. Availability to work weekends and holidays is required. Benefits Include
Health, Dental, Vision, and Life Insurance 401k with company match Flexible schedule Paid time off Competitive pay plan Employee/Family Discount Plan on Products & Services Job security with a stable organization in business for over 30 years Opportunities for advancement within a highly regarded organization, recognized as one of The Boston Globe's Top Places to Work Requirements
Must have a flexible schedule and be able to work weekends Self-motivated and performance-driven Ability to attend training sessions Strong written and verbal communication skills Highly organized with quick learning ability Strong computer and typing skills Professional and personable demeanor Additional Information
Industry: Automotive Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industry focus: Motor Vehicle Manufacturing
#J-18808-Ljbffr