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Cashier Associate - Cole Hardware Rockridge

We are a family-owned business serving the San Francisco Bay Area since 1920. Cole Hardware is known for outstanding customer service, community commitment, and leadership in social and environmental efforts. Fun fact: we were the first green-certified hardware store in the nation! If you are passionate about your career and want to contribute to a company you can believe in, consider joining our team.

About the Job:

The Cashier is responsible for delivering excellent customer service, handling register transactions involving sales and returns. Other duties may be assigned, including:

1. Customer Service:

• Project a positive image of Cole Hardware.
• Greet customers entering and throughout the store; thank customers by name when possible.
• Maintain a friendly, outgoing demeanor; work well with customers and associates.
• Clear checkout lines quickly and efficiently.
• Answer calls and pages promptly, courteously, and effectively.
• Communicate any issues requiring management assistance.
• Build product knowledge to assist customers with store layout and product location.
• Assist with pricing, stocking, and bagging merchandise.

1. Register Operations:

• Follow all cash register transaction procedures.
• Balance the register drawer.
• Implement store programs or promotions at the register as required.
• Participate in store and cashier meetings.

1. Front End Appearance and Upkeep:

• Keep checkout areas and entrance neat and clean.
• Face and dust the front end; keep impulse counters stocked and rotated with seasonal merchandise.
• Ensure ads, forms, and supplies are stocked and accessible.
• Assist with maintaining the front end.
• Perform other duties as assigned.

If you are passionate about your career and want to contribute to a company you can believe in, consider joining our team.

Wage Range: $18.50 - $19.50 per hour

Requirements/Qualifications:

• High School diploma or GED; cash handling experience a plus.
• Physical demands include standing, walking, lifting up to 25 lbs, and climbing.

About our company:

Working at Cole Hardware immerses you in a family culture valuing diversity, independence, and teamwork. We foster a community-oriented, employee-centric environment where your skills and attitude are key to success. Our mission: “Do whatever it takes to create positive dinnertime conversation,” and our commitment to customers: “Your satisfaction guaranteed. Period.”

Why Cole Hardware:

We offer comprehensive benefits including Medical, Dental, 401K, commuter benefits, employee discounts, vacation, and growth opportunities.

Cole Hardware is an equal opportunity employer committed to merit-based employment decisions. We prohibit discrimination based on race, color, creed, sex, religion, marital status, age, national origin, disability, medical condition, or sexual orientation, in accordance with applicable laws. We consider qualified applicants with arrest and conviction records, per the San Francisco Fair Chance Ordinance.