Automotive Damage Appraiser
Classic Collision Inc - Kent, Washington, us, 98089
Work at Classic Collision Inc
Overview
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Overview
Automotive Damage Appraiser
and be part of a dynamic team dedicated to delivering outstanding service with integrity and excellence. Classic Collision, serving since 1983, is growing rapidly and focuses on safety, quality, and heartfelt customer service. We offer competitive pay, benefits, and opportunities for career advancement. Our salary structure for this position is commission-based and aligned with expected sales volume. Become a valued member of our team! Why Choose Classic Collision? Weekly Pay Ongoing Training Supportive Team Environment 401K Plan with Company Match Comprehensive Medical/Dental/Vision Coverage Paid Time Off - Including 6 Holidays Meaningful Work Key Responsibilities: Act as the main point of contact for customers throughout the repair process, from vehicle drop-off to delivery. Prepare detailed estimates for customers and insurance partners according to manufacturer and Classic Collision guidelines. Collaborate with insurance companies to manage customer claims effectively, ensuring a positive experience. Keep customers updated with regular communication about their vehicle's repair status. Work closely with technicians to identify all aspects of vehicle damage. Ensure customer satisfaction scores meet company standards. Conduct quality inspections prior to vehicle delivery. Perform additional related tasks as needed. Qualifications: Must be at least 18 years of age. Valid Driver's License Required Excellent communication skills, both written and verbal. Previous collision estimating experience is preferred. Familiarity with estimating systems, particularly CCC1, is a plus. I-CAR / ASE certification preferred. Strong organizational skills are essential. Successful completion of a background check is required. Desired Behaviors and Competencies: Integrity:
Maintain respect and accountability in all interactions. Customer Service:
Provide exceptional service to ensure customer satisfaction and loyalty. Innovation:
Showcase innovative thinking and approaches in your work. Teamwork:
Foster a collaborative team spirit, supporting the success of others. Physical Demands: This job requires regular use of hands, talking, and hearing. Employees are often required to stand, sit, and walk for extended periods and may need to reach with arms and lift objects up to 20 pounds. Specific vision abilities include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer. As an equal opportunity employer, Classic Collision is committed to not discriminating against any employee or candidate based on various protected characteristics. Reasonable Accommodations: Classic Collision facilitates reasonable accommodations for individuals with disabilities in the job application process. If you need assistance, please reach out via the appropriate contact methods. Note:
This job description does not encompass all duties and responsibilities for the position.