Diverse Lynx
Desktop Support
Diverse Lynx - Jacksonville, Florida, United States, 32290
Work at Diverse Lynx
Overview
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Overview
Job Summary:
Key Responsibilities:
Design, Plan, and Implement SCCM Infrastructure:
Plan SCCM hierarchy, site system roles, and secure configurations. Create and manage boundary groups, distribution points, and secondary sites. Manage site communications and bandwidth optimization. Implement and manage Role-Based Administration (RBAC). Monitor site health using SSRS, SCCM logs, and the admin console. Design and implement SCCM backup and disaster recovery plans.
SCCM Upgrades & Maintenance:
Perform in-console upgrades and SCCM version upgrades. Manage and deploy client agent upgrades across endpoints. Optimize and fine-tune existing SCCM environments.
Software & OS Deployment:
Lead application deployment, patch management, and OS image deployment (OSD). Create frameworks and guidelines for software/OS distribution and migrations. Implement App Store and provisioning workflows within SCCM.
Migration & Strategy:
Develop and execute migration strategies (e.g., SCCM 2007 to SCCM 2012/1710/latest). Independently build new SCCM infrastructures in customer environments.
Technical Support & Documentation:
Install, configure, and troubleshoot SCCM infrastructure. Document architecture, configurations, and SOPs. Present technical solutions through whiteboarding and documentation. Mentor team members and provide technical expertise.
Tools & Technologies:
Manage Citrix Virtual Apps & Desktops and desktop infrastructure services. Utilize PowerShell and VBScript for automation and task execution.
ITIL Process Adherence:
Work within Incident, Asset, Problem, and Change Management processes.
Design, Plan, and Implement SCCM Infrastructure:
Plan SCCM hierarchy, site system roles, and secure configurations. Create and manage boundary groups, distribution points, and secondary sites. Manage site communications and bandwidth optimization. Implement and manage Role-Based Administration (RBAC). Monitor site health using SSRS, SCCM logs, and the admin console. Design and implement SCCM backup and disaster recovery plans.
SCCM Upgrades & Maintenance:
Perform in-console upgrades and SCCM version upgrades. Manage and deploy client agent upgrades across endpoints. Optimize and fine-tune existing SCCM environments.
Software & OS Deployment:
Lead application deployment, patch management, and OS image deployment (OSD). Create frameworks and guidelines for software/OS distribution and migrations. Implement App Store and provisioning workflows within SCCM.
Migration & Strategy:
Develop and execute migration strategies (e.g., SCCM 2007 to SCCM 2012/1710/latest). Independently build new SCCM infrastructures in customer environments.
Technical Support & Documentation:
Install, configure, and troubleshoot SCCM infrastructure. Document architecture, configurations, and SOPs. Present technical solutions through whiteboarding and documentation. Mentor team members and provide technical expertise.
Tools & Technologies:
Manage Citrix Virtual Apps & Desktops and desktop infrastructure services. Utilize PowerShell and VBScript for automation and task execution.
ITIL Process Adherence:
Work within Incident, Asset, Problem, and Change Management processes.