Volpara Health
Senior Director, Commercial Operations (US)
Volpara Health - Lynnwood, Washington, United States, 98037
Work at Volpara Health
Overview
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Overview
At Volpara, we're on a mission to prevent advanced-stage cancer. By combining our ground-breaking Breast Health Ecosystem with empowered patients, we are unleashing a revolution in cancer detection.
In this newly created role, the successful candidate will lead and scale our sales infrastructure by overseeing the management of Salesforce, optimizing sales workflows, and guiding pricing strategy. This role is critical in enabling revenue growth, improving sales efficiency, and ensuring effective coordination with cross-functional go-to-market teams.
What you will be doing
Commercial Roadmap
Own the development of the Commercial Roadmap, ensuring alignment with the Product and Regulatory roadmaps Salesforce & Tech Stack Management
Oversee administration and strategic development of Salesforce, ensuring it supports evolving sales processes. Manage integrations with other systems and tools in the sales tech stack (e.g., CPQ, marketing automation). Monitor data hygiene, reporting accuracy, and pipeline visibility. Sales Workflow Optimization
Analyze current sales processes and identify opportunities for automation, standardization, and improvement. Collaborate with sales leadership to implement scalable best practices. Drive initiatives that reduce friction and improve sales cycle speed and close rates. Pricing Strategy & Governance
Develop the global pricing strategy and oversee the development and maintenance of the global pricing models for direct and indirect sales. Partner with finance and product teams to evaluate margin impact and market competitiveness. Maintain and update pricing and quotation templates. Sales Enablement & Knowledgebase Development
Build and maintain a central knowledgebase of sales playbooks, product collateral, competitive intelligence, and training resources. Lead onboarding and continuous training programs in partnership with sales enablement. Ensure all resources are accurate, accessible, and aligned with the latest GTM strategy. Partner & Distributor Coordination
Standardize engagement models for indirect channels (distributors, resellers, partners). Develop processes and accountability mechanisms to drive channel performance. Act as a liaison between internal teams and external partners for operational alignment. People Leadership
Oversee the recruitment and development of a high-performing commercial operations function. Conducts performance evaluations that are timely and constructive. Handles positive and negative feedback and holds team accountable for achieving agreed deliverables. What you will bring to the role
7-10 years of experience in Commercial Operations, Revenue Operations, or related roles. Proven expertise managing Salesforce and related CRM tools. Strong background in sales process design, pricing strategy, and channel operations. Analytical mindset with advanced Excel/Sheets skills; experience with BI tools a plus. Excellent communication and cross-functional collaboration skills. Comfortable in a high-growth, fast-paced environment. B2B, SaaS or tech-enabled services industry preferred Experience supporting both direct sales teams and channel partners preferred What you will receive
Salary range: $150,000 - 170,000 per year, full time equivalent, plus the opportunity to participate in a Short-Term Incentive program. Benefits include the option to participate in medical, dental, vision, life and disability insurances; a 401K plan with a company match; and generous paid time off.
Other things to note
This role will be hybrid if the successful applicant lives within commuting distance of our US office (Lynnwood, WA). For candidates outside this location, the role will be fully remote. Candidates must currently have the right to work in the United States to apply. Proof of COVID 19 vaccination required, except in limited circumstances where a legally recognized medical or religious exemption may be able to be accommodated. We are an Equal Employment Opportunity employer. We will endeavor to fill vacancies with the candidate who is the best fit for the role, without regard to gender, marital or family status, religious or ethical belief, race, ethnic or national origin, disability, age, political opinion, employment status, sexual orientation, military status, or any other status protected by law.
In this newly created role, the successful candidate will lead and scale our sales infrastructure by overseeing the management of Salesforce, optimizing sales workflows, and guiding pricing strategy. This role is critical in enabling revenue growth, improving sales efficiency, and ensuring effective coordination with cross-functional go-to-market teams.
What you will be doing
Commercial Roadmap
Own the development of the Commercial Roadmap, ensuring alignment with the Product and Regulatory roadmaps Salesforce & Tech Stack Management
Oversee administration and strategic development of Salesforce, ensuring it supports evolving sales processes. Manage integrations with other systems and tools in the sales tech stack (e.g., CPQ, marketing automation). Monitor data hygiene, reporting accuracy, and pipeline visibility. Sales Workflow Optimization
Analyze current sales processes and identify opportunities for automation, standardization, and improvement. Collaborate with sales leadership to implement scalable best practices. Drive initiatives that reduce friction and improve sales cycle speed and close rates. Pricing Strategy & Governance
Develop the global pricing strategy and oversee the development and maintenance of the global pricing models for direct and indirect sales. Partner with finance and product teams to evaluate margin impact and market competitiveness. Maintain and update pricing and quotation templates. Sales Enablement & Knowledgebase Development
Build and maintain a central knowledgebase of sales playbooks, product collateral, competitive intelligence, and training resources. Lead onboarding and continuous training programs in partnership with sales enablement. Ensure all resources are accurate, accessible, and aligned with the latest GTM strategy. Partner & Distributor Coordination
Standardize engagement models for indirect channels (distributors, resellers, partners). Develop processes and accountability mechanisms to drive channel performance. Act as a liaison between internal teams and external partners for operational alignment. People Leadership
Oversee the recruitment and development of a high-performing commercial operations function. Conducts performance evaluations that are timely and constructive. Handles positive and negative feedback and holds team accountable for achieving agreed deliverables. What you will bring to the role
7-10 years of experience in Commercial Operations, Revenue Operations, or related roles. Proven expertise managing Salesforce and related CRM tools. Strong background in sales process design, pricing strategy, and channel operations. Analytical mindset with advanced Excel/Sheets skills; experience with BI tools a plus. Excellent communication and cross-functional collaboration skills. Comfortable in a high-growth, fast-paced environment. B2B, SaaS or tech-enabled services industry preferred Experience supporting both direct sales teams and channel partners preferred What you will receive
Salary range: $150,000 - 170,000 per year, full time equivalent, plus the opportunity to participate in a Short-Term Incentive program. Benefits include the option to participate in medical, dental, vision, life and disability insurances; a 401K plan with a company match; and generous paid time off.
Other things to note
This role will be hybrid if the successful applicant lives within commuting distance of our US office (Lynnwood, WA). For candidates outside this location, the role will be fully remote. Candidates must currently have the right to work in the United States to apply. Proof of COVID 19 vaccination required, except in limited circumstances where a legally recognized medical or religious exemption may be able to be accommodated. We are an Equal Employment Opportunity employer. We will endeavor to fill vacancies with the candidate who is the best fit for the role, without regard to gender, marital or family status, religious or ethical belief, race, ethnic or national origin, disability, age, political opinion, employment status, sexual orientation, military status, or any other status protected by law.