Director of Project and Operations Management
smartdept. inc. - Berkeley, CA, US, 94709
Work at smartdept. inc.
Overview
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Overview
- Build, lead, and continuously improve project management and operational processes across the agency
- Strategize and distribute operational and project management duties, ensuring the right tasks are assigned to the right team members
- Collaborate closely with leadership to drive innovation, support change management, and scale operations
- Solve problems proactively, acting as a resourceful producer who thrives in fast-paced, ambiguous environments
- Oversee project delivery for a diverse range of creative and product-focused initiatives
- Serve as a client-facing leader, stepping in for agency leadership as needed and representing the agency with executive-level stakeholders
- Foster strong relationships across multi-level organizations, ensuring smooth communication and project execution
- Implement ideas efficiently, balancing innovation with respect for established processes
- Support technical teams and creative talent, helping drive projects from concept to completion
- Champion a culture of collaboration, humility, and continuous improvement