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What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.” We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda’s, we want you to join our team to Bring the Future! Job Purpose The Parts & Service Field Operations group provides dealer consulting and support to the Honda/Acura dealer network. The District Parts & Service Manager (DPSM) is the liaison between American Honda Motor Company, Inc. (AHM) and Honda/Acura dealerships. The DPSM is the dealer’s point of contact for all parts and service-related activities. The DPSM works to identify specific gaps between AHM objectives and actual dealer performance in areas such as: Overall Customer Satisfaction Reduction of Oil Change Time through implementation of Express/Accelerated Service initiatives Respect for the Customers' Time Honda/Acura Genuine Parts and Accessory sales Customer Pay Repair Order growth Dealership advisor/consultant and technician training completion Improvement of recall completion rates The DPSM supports the development, implementation, and follow-up of action plans to address these gaps. This includes participation in Honda/Acura programs, policies, and procedures to develop well-managed, profitable parts and service departments, and promote lifetime owner loyalty. The DPSM may also support mentoring, pilot programs, and other assigned responsibilities. This position typically oversees 9-11 Honda/Acura dealers. Key Accountabilities Achievement of assigned parts sales objectives Achievement of customer satisfaction and respect for time objectives Achievement of oil change service time goals

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