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Medical Secretary / Appointment Secretary

Eagle Internal Medicine @ Tannenbaum, 301 East Wendover Avenue, Suite 200, Greensboro, North Carolina, United States of America Req #282

Tuesday, February 11, 2025

Are you a compassionate and patient-oriented Medical Secretary looking for a fulfilling and challenging opportunity with a company that offers a competitive salary and a very generous benefits package? Look no more! Eagle Physicians & Associates is seeking a dynamic and self-motivated Medical Secretary to join our team. Qualified applicants will have a minimum of 1 year prior experience in a medical office.

Schedule: Monday - Friday 8 AM - 5 PM, NO WEEKENDS.

Our employees love working at Eagle! For 3 consecutive years, staff consistently rank Eagle highly on their annual Employee Engagement Surveys. 92.80% of Eagle employees cite that they see themselves at Eagle a year from now and recommend Eagle as a great place to work!

Come join our team and be part of an enriched and satisfied workforce.

Eagle Physicians may pay all support staff employees hired as a .50 FTE or higher on-or-after April 1, 2024, structured bonuses over their first two years of employment with Eagle. Bonus Amounts are $750.00 at 6 months, $750.00 at 12 months, $1,000.00 at 18 months, and $1,000.00 at 24 months.

Paid Maternity/Paternity leave: Eagle provides up to 2 weeks of paid maternity/paternity leave after 1 year employed and 1,250 hours worked for the birth or adoption of a child. Time is pro-rated based on FTE status.

Influenza vaccine required as a condition of employment; please direct questions to Eagle HR.

Eagle is an Equal Opportunity Employer.

Key Responsibilities:

1. Schedules, coordinates, and reschedules patient appointments. Relays necessary messages to staff and asks pertinent questions to determine the type and length of appointment.
2. Greets and registers patients in a prompt, pleasant, and helpful manner. Verifies necessary information and records it in the computer.
3. Maintains and updates current information on physician’s schedules.
4. Courteously answers telephone within 2 to 3 rings and identifies self in a clear and concise manner, screens calls, takes messages, and provides information. Calls to confirm appointments for the next day.
5. Schedules any outpatient appointments and testing.
6. Shows respect, courtesy, and advocacy in all dealings with all people, including, but not limited to patients, coworkers, and visitors.
7. Displays a positive attitude and team-oriented spirit, indicated by a willingness to assist where and whenever needed.
8. Attends meetings as required.
9. Writes legibly and with correct grammar and sentence structure.
10. Follows HIPAA guidelines for patient confidentiality and maintains the security of Protected Health Information (PHI).
11. Does not exhibit, divulge, copy, or remove the contents of any record or report except to fulfill work assignments.
12. Upholds and exemplifies through daily actions, activities, and behaviors Eagle’s Diversity, Equity, and Inclusion Values.
13. Upholds and exemplifies through daily actions, activities, and behaviors Eagle’s Vision, Mission, and Values:
1. Vision: Eagle Physicians will be seen as the healthcare organization of choice by patients, staff, and the community.
2. Mission: Eagle Physicians will provide patient-centered healthcare for our community with a team committed to high-quality, supportive, and compassionate care.
3. Values: Integrity, Compassion, Trust, Professionalism, and Respect.
14. Performs additional duties as required.