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Description Employee Relations Business Partner (Contractor) LOCATION: Remote About the Team We are leaders Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies. We are doers We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day. We are learners Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers. We are one team The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. About the Role As a Contractor- Employee Relations Partner, you will facilitate and help manage employee relations for Doordash's Go To Market function and act as a neutral intermediary between employees and leaders. Reporting to Sr. Manager, People Business Partner you will work with people leaders and cross-functional business partners in the area of escalated employee performance management, involuntary terminations, employee engagement, employee concerns, mediated conversations, and listening sessions. You will be responsible for supporting the ER function by capturing metrics and data points, ensuring consistent processes across functions within our Go To Market team which includes, Global Sales and Merchant Strategy and Operations, providing updates to business and HR leaders, and recommendations on areas of opportunity. You will have the flexibility to think creatively and out of the box on process efficiencies and strategic initiatives involving our employees and leaders. You will support operationalizing and building efficiency within our ER processes, policies, and procedures. You're excited about this opportunity because you will Partner with assigned business organizations and designated HRBPs to provide Employee Relations guidance and advice; Support and coach Managers in developing, delivering, and monitoring Performance Improvement Plans and reviews complaints or concerns from teammates regarding the process; Consult the business on properly interpreting company policies and procedures in a fair and consistent manner; Contribute new ideas for continuous improvement, including process enhancements that reduce costs, strengthen client satisfaction, and/or improve the effective delivery of services; participate in implementation as applicable. We're excited about you because BS/BA degree preferred or relevant on the job experience, with at least 3 years relevant employee relations experience, ideally focused employee relations, employment law, or HRBP/People Partner experiences; Outstanding interpersonal skills exemplified by great communication (written and oral) and a high EQ; A phenomenal team player who knows how and when to collaborate to ensure success, and is comfortable liaising with multiple levels of leadership, Legal, HRBPs, and other stakeholders to get things done; Experience working with HR Information Systems (Workday, Service Now, etc.) and case management software (HR Acuity); You are a problem solver, with a strong bias for action that knows how to ask the right questions when you're unsure; Flexible, organized, and able to easily shift priorities; "Customer service" minded professional; Exceptional follow-through and attention to detail; Well-versed in federal employment law and able to look up relevant state legislation as needed; Position may require some light travel as needed About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also aim to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  IT Services and IT Consulting

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