Liberty Mutual Insurance
Conference Center Coordinator
Liberty Mutual Insurance - Boston, Massachusetts, us, 02298
Work at Liberty Mutual Insurance
Overview
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Overview
Description
A Conference Center Coordinator, working with limited direction, provides on-site support in the delivery of conference center services. Responsibilities include work closely with internal clients to plan, schedule and implement a variety of meetings (simple, complex and multi-day) held in Conference Center-managed rooms. In addition the Conference Center Coordinator may oversee activity in other designated self-service conference room locations. A Conference Center Coordinator is dedicated to an office or campus.
Responsibilities
Provide an outstanding level of customer service designed to exceed the goals and objectives of each Conference Center client. Oversee day-to-day utilization and assignment of conference rooms and manage space by using web-based applications such as RESERVE and Outlook Work directly with internal clients to develop and finalize program details for mid-size to large events. Greets and directs incoming clients and meeting attendees in the conference center. Provides support, expertise, problem resolution, supplies, information as needed. Provides audio-visual equipment support as requested: a. Video Conferencing b. Projectors or Flat Screen Display c. Audio Conferencing d. Microphone set up e. PC connections f. Lync meetings Facilitates each delivery by connecting, testing and troubleshooting as needed and provides instruction to meeting host on use of equipment. Act as a point of contact to ensure A/V equipment repair is scheduled and completed and uses the equipment log to capture reported issues Responsible for the production, distribution and follow up on all reports associated with conference room activity as defined by the Conference Center standard work documentation. Responsible for maintaining conference room space as well a personal work area. This may include two daily walk-throughs using checklist as well as interim sweeps throughout the day. Perform additional duties, may include project-related work, as assigned by manager or supervisor. Provide required information and updates to location-specific website relative to conference center information including self-service conference rooms. 1 Coordinate activities of facilities and catering staff during event to ensure services are delivered as arranged. 1 Qualifications
Bachelor`s Degree 1-3 years` experience in Conference/Meeting Planning industry or hospitality background Displays strong customer service skills, with high attention to detail Must have strong technical aptitude and interest in learning new technology Strong written and oral communication skills Consistently demonstrates polished interpersonal and organizational skills Demonstrates ability to exercise judgment, to shift priorities and to organize multiple tasks simultaneously Demonstrates the ability to work in a team environment Proficiency with Microsoft Products About Us
Pay Philosophy:
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits, and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco
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Provide an outstanding level of customer service designed to exceed the goals and objectives of each Conference Center client. Oversee day-to-day utilization and assignment of conference rooms and manage space by using web-based applications such as RESERVE and Outlook Work directly with internal clients to develop and finalize program details for mid-size to large events. Greets and directs incoming clients and meeting attendees in the conference center. Provides support, expertise, problem resolution, supplies, information as needed. Provides audio-visual equipment support as requested: a. Video Conferencing b. Projectors or Flat Screen Display c. Audio Conferencing d. Microphone set up e. PC connections f. Lync meetings Facilitates each delivery by connecting, testing and troubleshooting as needed and provides instruction to meeting host on use of equipment. Act as a point of contact to ensure A/V equipment repair is scheduled and completed and uses the equipment log to capture reported issues Responsible for the production, distribution and follow up on all reports associated with conference room activity as defined by the Conference Center standard work documentation. Responsible for maintaining conference room space as well a personal work area. This may include two daily walk-throughs using checklist as well as interim sweeps throughout the day. Perform additional duties, may include project-related work, as assigned by manager or supervisor. Provide required information and updates to location-specific website relative to conference center information including self-service conference rooms. 1 Coordinate activities of facilities and catering staff during event to ensure services are delivered as arranged. 1 Qualifications
Bachelor`s Degree 1-3 years` experience in Conference/Meeting Planning industry or hospitality background Displays strong customer service skills, with high attention to detail Must have strong technical aptitude and interest in learning new technology Strong written and oral communication skills Consistently demonstrates polished interpersonal and organizational skills Demonstrates ability to exercise judgment, to shift priorities and to organize multiple tasks simultaneously Demonstrates the ability to work in a team environment Proficiency with Microsoft Products About Us
Pay Philosophy:
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits, and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco
#J-18808-Ljbffr