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Benefits:

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continuing education

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401(k)

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401(k) matching

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Dental insurance

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Health insurance

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Paid time off

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Training & development

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Vision insurance

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We are seeking a Certified Spanish Speaking Front Desk Medical Assistant (SS FD/MA) to join our team at Integrated Pain Management (IPM) in Gurnee, IL. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The SS FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.

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Experience Required:

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· MUST have a minimum of at least 6 months in a similar role.

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· MUST have a certification for Medical Assistant. Uncertified candidates with experience are encouraged to apply but must have the required 6 months in a similar position and be able to obtain the MA certificate within 6 months.

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· MUST speak Spanish.

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Hours of operations:

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This is a Full-time position with the following hours:

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Monday – Friday 8:00 am – 4:00 pm

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Responsibilities:

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Patient Reception and Recovery Room:

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· Efficiently manage patient check-in and check-out processes.

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· Accurately verify patient information and insurance details.

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· Schedule and manage patient appointments.

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· Address billing inquiries and process payments.

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· Follow directions of OR Nurse Manager.

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Clinical Support · Prepare the examination room and main cleanliness.

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· Accurately take and record vital signs.

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· Assist providers with medical procedures.

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· Perform basic diagnostic tests as needed.

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Patient Care and Education · Provide high-quality patient education regarding procedures and care.

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· Communicate effectively and empathically with patients.

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Documentation and Records Management · Maintain accurate documentation in electronic health records (EHR)

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· Prepare and organize patient records and charts.

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· Complete forms related to worker’s compensation and personal injury cases.

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Care Coordination · Coordinate patient care with other healthcare providers.

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· Follow up on referrals and external medical records.

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· Contribute to case management and care planning.

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Specialized Tasks · Assist with occupational health assessments and documentation.

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Communication and Coordination · Facilitate effective communication between staff and providers.

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· Act as a liaison to ensure smooth clinic operations.

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Training and Development · Participate in ongoing training sessions.

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· Assist in training new FD/MA staff.

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Quality Assurance and Improvement · Engage in quality improvement initiatives.

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· Provide feedback to improve office procedures.

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Key Competencies: · Attention to detail and organizational skills

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· Excellent verbal and written communication skills

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· Ability to multitask in a fast-paced environment

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· Strong interpersonal and teamwork abilities

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Benefits and Perks: If full time hours are met. · AFLAC insurance: Available after 90 days of employment.

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· Health, Vision and Dental after 90 days of employment, Employer will pay 50%

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· 5 paid sick days per year, 2 weeks paid vacation after 1 year of employment.

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· 401K Matching

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1% non-contributing match provided by the company.

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Up to 4% match with employee contributions after 1 year of employment.

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What we are looking for: · A warm, approachable personality with a customer-focused mindset.

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· Ability to multitask and prioritize in a fast-paced environment.

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· A team player who can also work independently.

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· Reliable and punctual with a strong work ethic.

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Pay range: · Pay $ 19.00 - $ 22.00 an hour

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Location: Integrated Pain Management

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3900 Washington Street

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Suite U

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Gurnee, IL 60031