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Job Description

Business Analysis & Requirements Gathering:

Work closely with stakeholders, product owners, and IT teams to define and document business requirements for pension-related products.

Conduct gap analysis between existing and proposed business processes to optimize system capabilities.

Identify regulatory and compliance needs for pension products in US, UK, APAC, and Africa regions.

Develop Business Requirement Documents (

BRD ), Functional Specifications, and User Stories.

Policy Administration & Claims Management:

Provide subject matter expertise on

policy administration, claims handling, pension workflows , various

Pension payout

methodologies:

Contribution management Defined Benefits

and

contributions

Collaborate with

underwriting

and

claims teams

to enhance operational efficiencies. Ensure seamless integration between policy administration systems (

Guidewire, Duck Creek ) nd third-party platforms.

System Integration & Agile Delivery:

Work with development and QA teams to ensure proper implementation of business requirements.

Support data migration, system configuration, and integration efforts. Participate

in Agile ceremonies (sprint planning, retrospectives , daily stand-ups) and act as a bridge between business and technical teams.

Conduct UAT, system testing, and process validation to ensure smooth deployments.

Stakeholder & Project Management:

Engage with internal teams and external vendors to align business needs with technology solutions.

Lead cross-functional discussions to drive process improvements and workflow automation. Communicate project updates, risks, and dependencies with leadership teams.

Required Skills & Experience:

5-7 years of experience as a Business Analyst in the

pensions domain . Strong domain knowledge in US and UK pension products, policies, and regulatory frameworks. Expertise in

policy administration, claims handling, pension workflows,

various

Pension payout methodologies - Contribution management, Defined Benefits and contributions Experience working with

Guidewire

and

Duck Creek

platforms. Knowledge of

system integration, data migration, and API-based

interactions. Familiarity with

gile/Scrum

methodologies. Strong analytical, problem-solving, and stakeholder management skills. bility to document functional and non-functional requirements with attention to detail. Excellent communication skills and ability to work in a multi-geography setup (US, UK, APAC, Africa).

Preferred Qualifications

Experience with regulatory reporting requirements in the pension industry. Previous experience working on pension product launches or digital transformation projects. ny relevant certifications in

Business Analysis (CBAP, PMI-PBA)

or

gile (CSPO, SAFe). Strong understanding of risk assessment and compliance in pension administration.