Solutions Architect, GTM Systems ( BT)
Okta - Chicago, Illinois, United States, 60290
Work at Okta
Overview
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Overview
Okta is The World's Identity Company. We enable everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds provide secure yet flexible access, authentication, and automation, transforming how people navigate the digital world and placing Identity at the core of business security and growth.
At Okta, we celebrate diverse perspectives and experiences. We are not seeking candidates who check every box; instead, we value lifelong learners and individuals who can bring unique experiences to make us better.
Join our team! We are building a world where Identity belongs to you.
Solutions Architect, GTM Systems - Business Technology Location:
San Francisco, North America
At Okta, identity is central to our mission. Business Technology (BT) powers how we scale this mission internally. We seek a strategic and technically proficient
GTM Solutions Architect
to shape and implement systems, processes, and integrations that drive success across our Sales, Marketing, Partners, and Customer Experience teams.
This pivotal role within the GTM Technology team combines deep technical expertise with a strong grasp of go-to-market operations. You will collaborate with business and technology stakeholders to design scalable, flexible, and impactful solutions aligned with our strategic objectives.
Position Overview The
GTM Solutions Architect
will evaluate business needs, identify scalable technological solutions, and translate requirements into well-architected systems for our GTM functions. This role involves working closely with Product Managers, Engineering, Business Analysts, and cross-functional stakeholders to ensure technical designs meet business goals and support long-term platform scalability and stability.
Key Responsibilities Strategic Solution Architecture Leadership Lead end-to-end architecture for GTM systems (Salesforce, CPQ, Marketing Automation, Partner Portals), ensuring designs are scalable, secure, and maintainable. Define and implement architectural frameworks that align IT architecture with long-term business strategies and digital transformation initiatives. Facilitate alignment between business and technology to ensure IT investments support corporate strategy and operational efficiency.
Business Enablement & Stakeholder Collaboration Translate business requirements into robust, enterprise-grade solutions that boost productivity across Sales, Marketing, and Partner functions. Collaborate with business stakeholders, BT Product Managers, and Engineering teams to define technical standards, frameworks, and integration patterns. Guide architectural decisions by partnering across business and IT to ensure alignment and effective execution.
Platform Evaluation & Technology Governance Assess and recommend platforms, tools, and frameworks for data integration, automation, and reporting. Establish governance by defining architectural standards and policies, ensuring compliance with frameworks like SOX and GDPR. Build and deploy AI and machine learning frameworks—including AgentForce capabilities and Generative AI—for GTM use cases, driving automation and enhancing decision-making, operational efficiency, and customer engagement while maintaining a competitive edge.
Process Architecture & Optimization Design architecture for core GTM processes such as lead to cash, campaign to opportunity, order to provision, and partner onboarding. Oversee solution integration across enterprise SaaS applications to ensure interoperability, scalability, and performance. Continuously evaluate and optimize architectures for cost-efficiency, scalability, and resilience.
Risk Management & Compliance
Identify technical debt and recommend modernization and simplification strategies proactively. Implement cybersecurity measures and ensure business continuity to mitigate IT risks. Ensure solutions comply with security, privacy, and regulatory standards.
What You'll Bring 15+ years of experience in enterprise architecture, solution design, or system implementation within GTM domains. Expertise in Salesforce Sales/Service/CPQ Cloud, Marketing Automation platforms, and Partner Portals. Proficiency with integration platforms like Boomi, MuleSoft, Workato, or similar iPaaS tools. Experience designing end-to-end processes such as lead to cash, campaign to opportunity, order to provision, and partner onboarding. Proven ability to design scalable, secure, and maintainable architectures. Strong stakeholder management and collaboration skills across business and engineering teams. Excellent communication and documentation skills for technical and non-technical audiences. Experience working in Agile environments and contributing to technical roadmaps. Familiarity with enterprise compliance, security, and data privacy standards (e.g., SOX, GDPR). Experience in designing and implementing enterprise security programs across GTM systems. Involvement in M&A system consolidation, data migration, and process alignment. Extensive expertise in AI frameworks, AgentForce solutions, and machine learning applications within GTM, including advanced LLMs, RAG, and related technologies. Ability to assess and integrate AI-driven tools to enhance business insights and performance. Bachelor's degree in Computer Science, Information Systems, Engineering, or related field. Leadership Competencies at Okta Strategic Mindset:
Connecting technical solutions to long-term business strategy Customer-Centric:
Designing systems with end users and business value in mind Execution-Oriented:
Balancing velocity and quality for scalable solutions Collaborative Partner:
Building trusted relationships across teams Adaptable & Curious:
Embraces change and seeks continuous improvement #J-18808-Ljbffr