Snow College
Head IT User Services, Richfield
Snow College - Richfield, Utah, United States, 84701
Work at Snow College
Overview
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Overview
Required Skills/Experience:
Applicants must have one of the following:
Bachelor’s Degree in MIS, CIS, computer science, or closely related field with 1 or more years experience in Technical support/Networking/IT Security, or systems administration role Associates Degree in IT, or closely related field with 2 or more years experience in Technical support/Networking/IT Security, or systems administration role or 4+ years of experience in Technical support/Networking/IT Security, or systems administration roles
Proficiency with Microsoft Office 365 Good customer service disposition and positive attitude
Preferred Skills/Experience Linux administration Cyber security skills Interests/aptitude to work with AI models Scripting skills (BASH, Python, etc.) Project Management experience and/or certification Cisco Phone system and switch administration Nutanix systems administration skills
Assist in the management and monitoring of computer systems including servers, workstation, network hardware, switches, firewall and wireless equipment. Deployment of physical and logical networks which include the installation of cabling and necessary electronics. Monitor and maintain network performance. Oversee the setup and maintenance of network connectivity including firewall protection, VPN connections and WiFi connectivity. Oversee the implementation and administration of the Institution’s IP Telephony system on the Richfield Campus. Work with faculty to promote the effective use of IT in support of teaching and learning. Provide audio-visual/media services and equipment in support of the institution Manage the Richfield academic computing activities and labs for faculty, staff, and students. Administer Nutanix and Citrix servers, and active/EntraID directory, where used in connection with these labs. Work with various departments in maintaining software applications for door controls, wireless systems, HVAC systems, and other needed applications. Establish and maintain consistent standards for imaging, computer & other device naming, and deployment between the Richfield and Ephraim campuses Experiment with Large Language models to help develop AI assistants for administrative and academic tasks Provide helpdesk services for Richfield faculty, staff, and students. Provide remote helpdesk support for Ephraim campus. Provide other duties as assigned. Applications received by 11:59 PM on May 23, 2025, will be eligible for review by the hiring committee.
Applications received after that date may not be reviewed by the hiring committee unless deemed appropriate by the college administration. Initial screening is based on the responses to the online submitted application, as well as your redacted resume, curriculum vitae (CV), cover letter and teaching philosophy statement. Transcripts or any other submitted material will not be considered during initial screening. Snow College is an Equal Opportunity/Affirmative Action employer and educator. With campuses in both Ephraim and Richfield, Snow College offers programs and courses that are highly interactive and are designed to reach a broad spectrum of students: high school students desiring college courses, traditional on-campus students, technical education students, online students, non-traditional students who wish to start or complete a degree. Snow is committed to the success and positive experience of every one of these students. Snow College is a two-year public college, and in January 2020, The Chronicle of Higher Education ranked Snow College #1 in the nation for student success in two-year colleges. Located in the heart of Utah, at the foot of the Wasatch Mountains, Snow College is one of the oldest comprehensive two-year college in the Western United States. The College was established in 1888; excellence continues to be the hallmark of all our work and activities. We are the preferred choice of approximately 6,000 students, with 600 students attending the Richfield campus, who want a small College experience filled with a variety of many different activities, events, and performances. With campuses located in Ephraim, Richfield, and online, students complete degrees in Associate of Arts, Science, or Applied Science with numerous specialized, short-term technical training certificates and diplomas including a few Bachelor’s degrees.
To learn more about Snow College
, please visit our
website
or
brochure
. Benefits:
Snow College offers benefits including medical, dental, vision, life and disability insurance, retirement, and more. Below is an estimate of the benefits you would receive according to the salary listed in the example: Salary:
Total Benefits (based on a family plan, including retirement, life insurance, FICA, disability etc.):
$63,510
$35,577
To find out the most current information on benefits offered by Snow College to full-time employees, please visit our
benefit informational pages online
.
#J-18808-Ljbffr
Bachelor’s Degree in MIS, CIS, computer science, or closely related field with 1 or more years experience in Technical support/Networking/IT Security, or systems administration role Associates Degree in IT, or closely related field with 2 or more years experience in Technical support/Networking/IT Security, or systems administration role or 4+ years of experience in Technical support/Networking/IT Security, or systems administration roles
Proficiency with Microsoft Office 365 Good customer service disposition and positive attitude
Preferred Skills/Experience Linux administration Cyber security skills Interests/aptitude to work with AI models Scripting skills (BASH, Python, etc.) Project Management experience and/or certification Cisco Phone system and switch administration Nutanix systems administration skills
Assist in the management and monitoring of computer systems including servers, workstation, network hardware, switches, firewall and wireless equipment. Deployment of physical and logical networks which include the installation of cabling and necessary electronics. Monitor and maintain network performance. Oversee the setup and maintenance of network connectivity including firewall protection, VPN connections and WiFi connectivity. Oversee the implementation and administration of the Institution’s IP Telephony system on the Richfield Campus. Work with faculty to promote the effective use of IT in support of teaching and learning. Provide audio-visual/media services and equipment in support of the institution Manage the Richfield academic computing activities and labs for faculty, staff, and students. Administer Nutanix and Citrix servers, and active/EntraID directory, where used in connection with these labs. Work with various departments in maintaining software applications for door controls, wireless systems, HVAC systems, and other needed applications. Establish and maintain consistent standards for imaging, computer & other device naming, and deployment between the Richfield and Ephraim campuses Experiment with Large Language models to help develop AI assistants for administrative and academic tasks Provide helpdesk services for Richfield faculty, staff, and students. Provide remote helpdesk support for Ephraim campus. Provide other duties as assigned. Applications received by 11:59 PM on May 23, 2025, will be eligible for review by the hiring committee.
Applications received after that date may not be reviewed by the hiring committee unless deemed appropriate by the college administration. Initial screening is based on the responses to the online submitted application, as well as your redacted resume, curriculum vitae (CV), cover letter and teaching philosophy statement. Transcripts or any other submitted material will not be considered during initial screening. Snow College is an Equal Opportunity/Affirmative Action employer and educator. With campuses in both Ephraim and Richfield, Snow College offers programs and courses that are highly interactive and are designed to reach a broad spectrum of students: high school students desiring college courses, traditional on-campus students, technical education students, online students, non-traditional students who wish to start or complete a degree. Snow is committed to the success and positive experience of every one of these students. Snow College is a two-year public college, and in January 2020, The Chronicle of Higher Education ranked Snow College #1 in the nation for student success in two-year colleges. Located in the heart of Utah, at the foot of the Wasatch Mountains, Snow College is one of the oldest comprehensive two-year college in the Western United States. The College was established in 1888; excellence continues to be the hallmark of all our work and activities. We are the preferred choice of approximately 6,000 students, with 600 students attending the Richfield campus, who want a small College experience filled with a variety of many different activities, events, and performances. With campuses located in Ephraim, Richfield, and online, students complete degrees in Associate of Arts, Science, or Applied Science with numerous specialized, short-term technical training certificates and diplomas including a few Bachelor’s degrees.
To learn more about Snow College
, please visit our
website
or
brochure
. Benefits:
Snow College offers benefits including medical, dental, vision, life and disability insurance, retirement, and more. Below is an estimate of the benefits you would receive according to the salary listed in the example: Salary:
Total Benefits (based on a family plan, including retirement, life insurance, FICA, disability etc.):
$63,510
$35,577
To find out the most current information on benefits offered by Snow College to full-time employees, please visit our
benefit informational pages online
.
#J-18808-Ljbffr