Teton County School District #1
Tier 1 Network Technician
Teton County School District #1 - Driggs, Idaho, United States, 83422
Work at Teton County School District #1
Overview
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Overview
Position Type:
Technology/Computer Technician
Date Posted: 5/30/2025
Location: TCSD Schools
Date Available: 07/01/2025
Closing Date: until filled TIER 1 DISTRICT NETWORK TECHNICIAN
238 DAY CALENDAR, JULY 1ST-JUNE 30TH
INSURANCE, RETIREMENT BENEFITS, PAID TIME OFF
STARTS AT $34.53 PER HOUR
2025-2026 Compensation Package can be found here
REPORTS TO:
Technology Manager
JOB FUNCTIONS:
The goal for this job is to assist the tech department in providing a high level of customer service and support for end users including teachers, staff and students. A tier 1 tech works with the local tech team and offsite support team to troubleshoot and resolve technical problems. Ideal candidates will possess excellent customer service skills and be willing to learn new technologies.
We will train the right candidate. If you are interested in, have an aptitude for technology, and have solid communication, customer service and technical skills, please apply!
CORE FUNCTIONS: Provide essential tech support for teachers, staff and students in all K-12 schools and district buildings Support school environment which includes Macs, iPads, PCs, AppleTVs and various classroom technologies Support a wide variety of software applications and district systems Assist inexperienced or non-technical end users in resolving issues Communicate about technical problems to local tech team and offsite techs Be part of a dynamic team environment Utilize helpdesk to document, troubleshoot and resolve technical issues PERSONAL INTERACTION:
Enjoy working with people and maintain a positive attitude Good interpersonal skills and email etiquette Exercise the highest level of confidentiality and ethical standards at all times PROFESSIONAL RESPONSIBILITIES:
Maintain positive relationships with co-workers and end users Attend to details such as inventory records, helpdesk tickets and technical information Be a self starter and be able to work independently Seek out professional learning opportunities Maintain a clean work environment Professional personal appearance and hygiene Provide timely and accurate communication and quick resolution to issues OTHER RESPONSIBILITIES:
Travel to outlying schools as needed Provide support after hours / weekends in case of emergency Perform some physical labor, including lifting heavy objects Clean equipment with various cleaning supplies Perform other duties as assigned QUALIFICATIONS:
Bachelor/Associates Degree, technology certifications, or equivalent experience in the technology services field Valid driver's license PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Vision: (which may be corrected) to read small print; view a computer screen for prolonged periods. Hearing: (which may be corrected) to answer telephones; to tolerate noisy conditions. Speech: to be understood in face-to-face communications; to speak with a level of proficiency and volume to be understood over a telephone. Upper Body Mobility: use hands and fingers to feel, grasp, and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head. Lower Body Mobility: bend at waist; stoop; sit for prolonged periods of 1 hour. Strength: to lift, push, pull and/or carry objects which weigh as much as 50 pounds on an occasional basis. Environmental Requirements: encounter constant work interruptions; work cooperatively with others; work independently; work indoors.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is normally low to moderate but may become loud when large groups are together in a room. The employee may be required to move from room to room and may have to maneuver in crowded hallways. Duties are typically performed indoors and occasionally outdoors. The employee may be exposed to unpredictable weather conditions. This position is typically performed in a hazard free, clean, and healthy environment.
DISCLAIMER:
This job description identifies primary responsibilities and is not intended to be a complete list of all tasks and activities. This job description is subject to change in response to student demographics, staffing factors, funding variables, modified operating procedures, and/or program/curriculum changes as directed by the Superintendent(s) or designee(s) of Teton County School District #1.
NOTICE OF NONDISCRIMINATION:
The Teton County School District does not discriminate on the basis of age, sex, race, color, religion, national origin, sexual orientation, gender identity or disability in admission or access to, or treatment or employment in, its programs and activities. Any person having inquiries concerning the school's compliance with the regulations implementing the Americans with Disabilities Act (ADA) or Section 504 of the Rehabilitation Act of 1973 (Section 504) is directed to contact the Civil Rights Compliance Officer (Communications Coordinator), at the office of the School District , 307-733-2704, titleixcoordinator@tcsd.org or PO Box 568, 1235 Gregory Lane, Jackson, WY 83001.
Date Posted: 5/30/2025
Location: TCSD Schools
Date Available: 07/01/2025
Closing Date: until filled TIER 1 DISTRICT NETWORK TECHNICIAN
238 DAY CALENDAR, JULY 1ST-JUNE 30TH
INSURANCE, RETIREMENT BENEFITS, PAID TIME OFF
STARTS AT $34.53 PER HOUR
2025-2026 Compensation Package can be found here
REPORTS TO:
Technology Manager
JOB FUNCTIONS:
The goal for this job is to assist the tech department in providing a high level of customer service and support for end users including teachers, staff and students. A tier 1 tech works with the local tech team and offsite support team to troubleshoot and resolve technical problems. Ideal candidates will possess excellent customer service skills and be willing to learn new technologies.
We will train the right candidate. If you are interested in, have an aptitude for technology, and have solid communication, customer service and technical skills, please apply!
CORE FUNCTIONS: Provide essential tech support for teachers, staff and students in all K-12 schools and district buildings Support school environment which includes Macs, iPads, PCs, AppleTVs and various classroom technologies Support a wide variety of software applications and district systems Assist inexperienced or non-technical end users in resolving issues Communicate about technical problems to local tech team and offsite techs Be part of a dynamic team environment Utilize helpdesk to document, troubleshoot and resolve technical issues PERSONAL INTERACTION:
Enjoy working with people and maintain a positive attitude Good interpersonal skills and email etiquette Exercise the highest level of confidentiality and ethical standards at all times PROFESSIONAL RESPONSIBILITIES:
Maintain positive relationships with co-workers and end users Attend to details such as inventory records, helpdesk tickets and technical information Be a self starter and be able to work independently Seek out professional learning opportunities Maintain a clean work environment Professional personal appearance and hygiene Provide timely and accurate communication and quick resolution to issues OTHER RESPONSIBILITIES:
Travel to outlying schools as needed Provide support after hours / weekends in case of emergency Perform some physical labor, including lifting heavy objects Clean equipment with various cleaning supplies Perform other duties as assigned QUALIFICATIONS:
Bachelor/Associates Degree, technology certifications, or equivalent experience in the technology services field Valid driver's license PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Vision: (which may be corrected) to read small print; view a computer screen for prolonged periods. Hearing: (which may be corrected) to answer telephones; to tolerate noisy conditions. Speech: to be understood in face-to-face communications; to speak with a level of proficiency and volume to be understood over a telephone. Upper Body Mobility: use hands and fingers to feel, grasp, and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head. Lower Body Mobility: bend at waist; stoop; sit for prolonged periods of 1 hour. Strength: to lift, push, pull and/or carry objects which weigh as much as 50 pounds on an occasional basis. Environmental Requirements: encounter constant work interruptions; work cooperatively with others; work independently; work indoors.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is normally low to moderate but may become loud when large groups are together in a room. The employee may be required to move from room to room and may have to maneuver in crowded hallways. Duties are typically performed indoors and occasionally outdoors. The employee may be exposed to unpredictable weather conditions. This position is typically performed in a hazard free, clean, and healthy environment.
DISCLAIMER:
This job description identifies primary responsibilities and is not intended to be a complete list of all tasks and activities. This job description is subject to change in response to student demographics, staffing factors, funding variables, modified operating procedures, and/or program/curriculum changes as directed by the Superintendent(s) or designee(s) of Teton County School District #1.
NOTICE OF NONDISCRIMINATION:
The Teton County School District does not discriminate on the basis of age, sex, race, color, religion, national origin, sexual orientation, gender identity or disability in admission or access to, or treatment or employment in, its programs and activities. Any person having inquiries concerning the school's compliance with the regulations implementing the Americans with Disabilities Act (ADA) or Section 504 of the Rehabilitation Act of 1973 (Section 504) is directed to contact the Civil Rights Compliance Officer (Communications Coordinator), at the office of the School District , 307-733-2704, titleixcoordinator@tcsd.org or PO Box 568, 1235 Gregory Lane, Jackson, WY 83001.