Justworks
Leave and Accommodations Specialist
Justworks - New York, New York, us, 10261
Work at Justworks
Overview
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Overview
Who We Are
At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you'll fit right in.
Who You Are
You have a passion for HR and a people-first mindset. You are committed to delivering outstanding employee experiences through responsive and compassionate interactions with all levels of employees and management. You are a proactive and detail-oriented team player where no task is too small for you. You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects. You can be vigilant in maintaining confidentiality and discretion at all times.
Our People team is at the heart of creating a seamless and engaging workplace, building and optimizing the systems, tools, and processes that support our growing team and evolving business needs. As a key player in our People team, you'll drive efficiency, ensure compliance, and streamline People Operations processes that directly impact Justworks' success. You'll be a trusted resource for employees, providing support and solutions that enhance their experience. If you're passionate about problem-solving, process improvement, and creating a best-in-class workplace, we'd love to have you on board! Your Success Profile What You Will Work On What You'll Do:
Leave and Accommodation Process Administration: Manage and oversee the administration and tracking of all company leave programs-including FMLA, parental leave, paid family leave, short-term disability, sabbaticals, and other federal, state, and local leaves-in partnership with our third-party leave administrator. Maintain accurate and confidential records of leave requests and related documentation. Serve as the primary point of contact for employees and managers navigating leave policies, offering clear guidance with discretion and care. Act as a liaison between employees and our third-party administrator, stepping in for escalations, introductions, and complex cases as needed. Oversee the reasonable accommodation process, ensuring requests are handled with efficiency, compliance, and empathy. Facilitate the interactive process for determining reasonable accommodations under the ADA. Ensure that all accommodations are implemented effectively and efficiently. Compliance and Legal:
Stay ahead of evolving federal, state, and local regulations, as well as industry best practices, to drive proactive updates to policies and processes. Ensure compliance with federal, state and company policies and procedures related to leave and accommodations. Collaborate with the legal team to address complex cases. Communication and Support
Serve as a subject matter expert for leave and accommodation policies and procedures. Provide guidance and support to employees and managers regarding leave and accommodation issues. Respond to inquiries and resolve issues related to leave and accommodation issues. Work with a third party vendor as needed to administer leaves of absence. Other Duties:
Identify opportunities to improve People programs by developing SOPs, employee resources, and training initiatives. Demonstrated capability to develop and generate monthly and quarterly reports that analyze trends within Leave of Absences (LOAs) and Accommodations, and assess the potential impact of these trends on business operations. Take on additional projects that enhance our people experience and align with organizational goals. How You Will Do Your Work
As a Leave of Absence and Accommodation Specialist, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding. Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things. Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome. Decision quality - makes good and timely decisions that keep the organization moving forward, relying on a mixture of analysis, wisdom, experience and judgment. Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
Camaraderie
- Day to day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others. Openness
- Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others. Grit
- You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and dive in to get the job done well with a positive attitude. Integrity
- Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. Simplicity
- Be like Einstein: "Everything should be made as simple as possible, but no simpler." Qualifications Minimum 5+ years of leave of absence management experience. Strong knowledge of FMLA, ADA, and other relevant laws and regulations. Experience with third party leave administration preferred. Ability to maintain confidentiality and handle sensitive information. Tech savvy with the ability to easily learn and use new software (G-Suite, HRIS, JIRA) and intermediate Excel skills. Highly proficient with formulas and calculations in excel Strong knowledge of HR-related employment laws and practices preferred Excellent attention to detail, critical thinking, and creative problem-solving skill A customer-centric mentality that is eager to be of service Self-starter, highly motivated, eager, and enthusiastic to learn Ability to work independently and as a part of a team. Strong sense of urgency and ability to quickly prioritize in a fast-moving environment Excellent writing and communication skills Excited to thrive in a fast-paced start-up culture
The base wage range for this position based in our New York City Office is targeted at $80,000.00 to $90,000.00 per year.
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.
Our DEIB Report and Our DEI Commitment
At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you'll fit right in.
Who You Are
You have a passion for HR and a people-first mindset. You are committed to delivering outstanding employee experiences through responsive and compassionate interactions with all levels of employees and management. You are a proactive and detail-oriented team player where no task is too small for you. You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects. You can be vigilant in maintaining confidentiality and discretion at all times.
Our People team is at the heart of creating a seamless and engaging workplace, building and optimizing the systems, tools, and processes that support our growing team and evolving business needs. As a key player in our People team, you'll drive efficiency, ensure compliance, and streamline People Operations processes that directly impact Justworks' success. You'll be a trusted resource for employees, providing support and solutions that enhance their experience. If you're passionate about problem-solving, process improvement, and creating a best-in-class workplace, we'd love to have you on board! Your Success Profile What You Will Work On What You'll Do:
Leave and Accommodation Process Administration: Manage and oversee the administration and tracking of all company leave programs-including FMLA, parental leave, paid family leave, short-term disability, sabbaticals, and other federal, state, and local leaves-in partnership with our third-party leave administrator. Maintain accurate and confidential records of leave requests and related documentation. Serve as the primary point of contact for employees and managers navigating leave policies, offering clear guidance with discretion and care. Act as a liaison between employees and our third-party administrator, stepping in for escalations, introductions, and complex cases as needed. Oversee the reasonable accommodation process, ensuring requests are handled with efficiency, compliance, and empathy. Facilitate the interactive process for determining reasonable accommodations under the ADA. Ensure that all accommodations are implemented effectively and efficiently. Compliance and Legal:
Stay ahead of evolving federal, state, and local regulations, as well as industry best practices, to drive proactive updates to policies and processes. Ensure compliance with federal, state and company policies and procedures related to leave and accommodations. Collaborate with the legal team to address complex cases. Communication and Support
Serve as a subject matter expert for leave and accommodation policies and procedures. Provide guidance and support to employees and managers regarding leave and accommodation issues. Respond to inquiries and resolve issues related to leave and accommodation issues. Work with a third party vendor as needed to administer leaves of absence. Other Duties:
Identify opportunities to improve People programs by developing SOPs, employee resources, and training initiatives. Demonstrated capability to develop and generate monthly and quarterly reports that analyze trends within Leave of Absences (LOAs) and Accommodations, and assess the potential impact of these trends on business operations. Take on additional projects that enhance our people experience and align with organizational goals. How You Will Do Your Work
As a Leave of Absence and Accommodation Specialist, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding. Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things. Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome. Decision quality - makes good and timely decisions that keep the organization moving forward, relying on a mixture of analysis, wisdom, experience and judgment. Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
Camaraderie
- Day to day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others. Openness
- Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others. Grit
- You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and dive in to get the job done well with a positive attitude. Integrity
- Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. Simplicity
- Be like Einstein: "Everything should be made as simple as possible, but no simpler." Qualifications Minimum 5+ years of leave of absence management experience. Strong knowledge of FMLA, ADA, and other relevant laws and regulations. Experience with third party leave administration preferred. Ability to maintain confidentiality and handle sensitive information. Tech savvy with the ability to easily learn and use new software (G-Suite, HRIS, JIRA) and intermediate Excel skills. Highly proficient with formulas and calculations in excel Strong knowledge of HR-related employment laws and practices preferred Excellent attention to detail, critical thinking, and creative problem-solving skill A customer-centric mentality that is eager to be of service Self-starter, highly motivated, eager, and enthusiastic to learn Ability to work independently and as a part of a team. Strong sense of urgency and ability to quickly prioritize in a fast-moving environment Excellent writing and communication skills Excited to thrive in a fast-paced start-up culture
The base wage range for this position based in our New York City Office is targeted at $80,000.00 to $90,000.00 per year.
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.
Our DEIB Report and Our DEI Commitment