RemX
Customer Service Agents
RemX - Tampa, Florida, United States, 33619
Work at RemX
Overview
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Overview
RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You'll need to be efficient, productive, and thorough dealing with our members over the phone.
Position Title: Customer Service/Call Center
Location: Onsite - Knoxville, TN
Pay: $18.00
Hours: M-F 8am-5pm
Job type: Full Time/Contract
Key Responsibilities:
•Interface with a CRM-based software UI to update payment status
•Escalate issues to team leads as soon as they are realized
•Make payments via web portal
•Make payments via automated payment processing phone system
•Make payments via conversation with Customer Service Reps at Carriers
•Keep track of workload and progress each day
Skills & Abilities:
•Pleasant, calm demeanor on the phones
•Ability to speak confidently
•Excellent command of the spoken English language
Education & Experience:
•High School Diploma or a minimum of three (3) years in a similar role
Position Title: Customer Service/Call Center
Location: Onsite - Knoxville, TN
Pay: $18.00
Hours: M-F 8am-5pm
Job type: Full Time/Contract
Key Responsibilities:
•Interface with a CRM-based software UI to update payment status
•Escalate issues to team leads as soon as they are realized
•Make payments via web portal
•Make payments via automated payment processing phone system
•Make payments via conversation with Customer Service Reps at Carriers
•Keep track of workload and progress each day
Skills & Abilities:
•Pleasant, calm demeanor on the phones
•Ability to speak confidently
•Excellent command of the spoken English language
Education & Experience:
•High School Diploma or a minimum of three (3) years in a similar role