Inficare
IT Systems Analyst III
Inficare - Lawrenceville, Georgia, United States, 30243
Work at Inficare
Overview
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Overview
Hello,
Hope you are doing well.
InfiCare has been providing contingent and direct hiring staffing services across the United States since 2001. We are based outside of Washington D.C. and our diverse client base is comprised of Fortune 500 companies all the way to niche enterprises.
We are currently hiring an
IT Systems Analyst III
for one of our clients - please find a complete description of the role and requirements below. If you are interested, please feel free to reply to this email or give me a call at 703-652-4804.
Job Title: IT Systems Analyst III Location: Lawrenceville, GA 30046 Duration: 1+ yrs.
Job Description: • The IT Systems Analyst III creates a positive customer service experience and builds strong customer relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with an exceptionally professional attitude. The IT Systems Analyst Ill serves as a Tier 1 desk-side support to internal customers. • This position will work on a project team as a resource that is responsible for the removal of obsolete hardware and the deployment of new mobile laptops and monitors.
Minimum Qualifications: • A College degree in a technical subject such as Information Technology or equivalent experience.
Preferred Experience: • CompTIAA+
Responsibilities: • 3+ years of experience working in a Desktop Support or laptop configuration and deployments. • 3+ years of troubleshooting / fixing Windows 10 • 3+ years of Microsoft 365 Apps for Business deployments: • 2+ years of customer service experience (Deskside support) • Must be reliable and consistent in job performance • Must have an understanding and working knowledge of ITIL • Must have strong critical thinking skills, customer service, and a can-do attitude • Must have strong written and verbal communication skills • Vital in identifying, researching, and resolving complex technical issues • Proficiency in resolving end-user software application, PC, and web browser errors
Should you be interested, please send me a copy of your resume in Word/PDF format along with the following details ASAP. Full Name: Current Location: Work Authorization: Salary / Rate expectation:
Regards Saurabh Kumar InfiCare Staffing | 22375 Broderick Drive #225 Dulles, VA 20166 Direct: (703) 652.4804 | saurabh@inficaretech.com www.InfiCareTech.com | www.InfiCareHealth.com | https://www.linkedin.com/in/saurabh-kumar-33956a17a/ Staffing services since 2001 | NMSDC MBE Certified | The Joint Commission Certified Manager Contact Info: Vishwa | vishwa@inficaretech.com | (703) 652.2350
Hope you are doing well.
InfiCare has been providing contingent and direct hiring staffing services across the United States since 2001. We are based outside of Washington D.C. and our diverse client base is comprised of Fortune 500 companies all the way to niche enterprises.
We are currently hiring an
IT Systems Analyst III
for one of our clients - please find a complete description of the role and requirements below. If you are interested, please feel free to reply to this email or give me a call at 703-652-4804.
Job Title: IT Systems Analyst III Location: Lawrenceville, GA 30046 Duration: 1+ yrs.
Job Description: • The IT Systems Analyst III creates a positive customer service experience and builds strong customer relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with an exceptionally professional attitude. The IT Systems Analyst Ill serves as a Tier 1 desk-side support to internal customers. • This position will work on a project team as a resource that is responsible for the removal of obsolete hardware and the deployment of new mobile laptops and monitors.
Minimum Qualifications: • A College degree in a technical subject such as Information Technology or equivalent experience.
Preferred Experience: • CompTIAA+
Responsibilities: • 3+ years of experience working in a Desktop Support or laptop configuration and deployments. • 3+ years of troubleshooting / fixing Windows 10 • 3+ years of Microsoft 365 Apps for Business deployments: • 2+ years of customer service experience (Deskside support) • Must be reliable and consistent in job performance • Must have an understanding and working knowledge of ITIL • Must have strong critical thinking skills, customer service, and a can-do attitude • Must have strong written and verbal communication skills • Vital in identifying, researching, and resolving complex technical issues • Proficiency in resolving end-user software application, PC, and web browser errors
Should you be interested, please send me a copy of your resume in Word/PDF format along with the following details ASAP. Full Name: Current Location: Work Authorization: Salary / Rate expectation:
Regards Saurabh Kumar InfiCare Staffing | 22375 Broderick Drive #225 Dulles, VA 20166 Direct: (703) 652.4804 | saurabh@inficaretech.com www.InfiCareTech.com | www.InfiCareHealth.com | https://www.linkedin.com/in/saurabh-kumar-33956a17a/ Staffing services since 2001 | NMSDC MBE Certified | The Joint Commission Certified Manager Contact Info: Vishwa | vishwa@inficaretech.com | (703) 652.2350