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Senior Product Manager - Agentic AI & Observability Solutions

ITRS Group is a leader in

real-time monitoring, observability, and automation solutions

for

financial services , ensuring mission-critical systems remain resilient, secure, and optimized. As we expand into

AI-driven automation , we are looking for a

Senior Product Manager

to lead the development of

agentic AI capabilities

that integrate

IT telemetry, AIOps, and self-healing automation

to drive

operational efficiency for banks, trading firms, and financial institutions . About the Role We are looking for a

Senior Product Manager

with deep expertise in

AI-driven observability, IT automation, and financial services operations

to drive the

development and adoption

of our

next-generation AI-powered monitoring and automation platform . This role will focus on defining the

product roadmap , collaborating with

engineering teams

to build AI-driven automation solutions, and working directly with

financial services clients

to ensure we are

client needs driven

in our approach.

This role reports into the Chief of Product and the role can be hybrid Chicago / New York. Approx. Salary for this role will be: $115,000 - $170,000 p/a Key Responsibilities Define and execute the

product strategy

for AI-driven

observability, AIOps, and agentic automation

solutions tailored for financial institutions. Align AI automation capabilities with

banking IT, trading platforms, and real-time transaction monitoring

use cases. Identify

customer aspiration and pain points

in

real-time monitoring, infrastructure management, and operational automation . AI & Observability Product Development Work with

engineering teams

to develop an AI-driven observability and automation platform, leveraging: Telemetry ingestion

(Kafka, OpenTelemetry, Fluentd). Streaming analytics

(Flink, Spark, CEP engines). AI-driven anomaly detection & automation

(AutoGPT, LangChain, MLflow, TensorFlow). Define

technical requirements and architecture priorities

for engineering teams. Partner with

data scientists

to improve AI-driven

predictive analytics, anomaly detection, and root cause analysis . Collaborate with

banks, trading firms, and financial services IT teams

to understand operational challenges. Develop

use cases for AI-driven observability, fraud detection, self-healing infrastructure, and compliance monitoring . Work closely with

sales and customer success teams

to drive adoption and demonstrate product value. Represent ITRS at

industry conferences, financial technology summits, and AI automation forums . Go-to-Market & Commercialization Partner with

marketing and sales teams

to create compelling product messaging and positioning. Collaborate on

pilot programs

with key banking clients to validate real-world impact. What We're Looking For Must-Have Skills & Experience 10+ years of product management experience

in

observability, AI automation, AIOps, or IT operations

for

financial services . Deep understanding of banking IT architectures , including

trading systems, core banking, risk management, and fraud detection . Experience working with AI-driven monitoring, predictive analytics, or automation tools . Hands-on experience with telemetry data (logs, metrics, traces)

and

IT infrastructure monitoring (e.g., OpenTelemetry, Prometheus, ELK, Splunk, ITRS Geneos, Datadog, Dynatrace, etc.) . Knowledge of

AI/ML frameworks

(TensorFlow, PyTorch, MLflow) and

automation tools

(Terraform, Ansible, ServiceNow ITSM). Technical background or strong understanding of software engineering, cloud infrastructure, and DevOps . Bonus Skills Understanding of

real-time streaming architectures

(Kafka, Flink, Kinesis). Knowledge of

agentic AI systems and decision-making frameworks

(LangChain, AutoGPT). Familiarity with

cloud-native financial services architectures

(AWS, Azure, GCP).

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