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This is an executive level position responsible for managing the Mortgage Originations teams including inside mortgage sales, outside loan production and correspondent origination channels, through intermediary supervisory levels. Direct daily operations within Mortgage Originations including business development, loan production, and process development. Devise effective mortgage loan growth strategies with consideration of overall production, credit quality, and member experience. Provide market intelligence in order to facilitate the development of new mortgage products and related origination/application procedures. Ensure compliance with federal, state and NCUA regulations and laws, as well as UNFCU’s Lending policy. This position is expected to be hybrid. NYC Salary Range - $179,700-$185,000 annually; compensation is commensurate to geographic location. Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Direct business development activities of the inside mortgage sales team; identify opportunities to increase loan origination volume in order to achieve defined loan growth objectives. Develop new lending strategies while maintaining asset quality. Develop standards for loan officer production in partnership with Human Resources and Finance. Ensure direct reports are managing to those expectations. Evaluate and recommend to management new mortgage loan products. Make recommendations for changes to UNFCU’s Lending Policy based on the economic, competitive, investor, and legal environments and strategic objectives of the credit union. Provide direction to Mortgage Originations team on loan policy interpretation and application; interact with members to resolve complex lending issues. Provide input and make recommendations on pricing changes. Oversee the Mortgage Marketing platform and collaborate with Corporate Marketing and Product Marketing to produce quality publications on initiatives and present at seminars/webinars and symposiums. Generate ideas for the organization’s “Connection” newsletters and develop e-mail and direct mail correspondence to members; review marketing materials for promotions to ensure compliance. Work within approved budget; develop and implement cost saving measures and contribute to profit and revenue growth. Inspire, lead, and develop direct report(s), providing direction, coaching, recognition and mentoring. Perform all duties inherent to a managerial role. Ensure compliance with Secure and Fair Enforcement for Mortgage Licensing Act (S.A.F.E. Act) and administration of Nationwide Mortgage Licensing System and Registry (NMLS). Monitor and ensure compliance with credit union and employee registrations, updates, and renewals. Review commission/incentive plans on an annual basis and make recommendations for changes in partnership with management, Human Resources, Compliance, Office of General Counsel, and Finance. Administer Mortgage Representative, Loan Officer, and Sales/Branch Manager and Correspondent commission/incentive plan(s). Validate monthly/quarterly commissions and incentives in collaboration with Lending Operations and Finance. Bachelor’s degree in Business Administration or Finance, or equivalent experience 7-10 years of experience in a mortgage lending environment Prior experience managing and leading sales teams Understanding of the technical aspects of mortgage lending and the nature of interactions between sales, operations, underwriting and secondary marketing Intermediate to advanced knowledge of Microsoft Word, Excel, and PowerPoint Proficiency with all applicable mortgage software Ability to travel to Mid-Atlantic region (25%)