Insight Global
Senior Technical Specialist
Insight Global - Marco Island, Florida, United States, 33969
Work at Insight Global
Overview
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Overview
*** THIS PERSON MUST BE OKAY WITH THE TRAVEL TO DIFFERENT RESORTS SEE BELOW***
This is a 3 month contract with extensions and potential to convert!
MUST HAVES: At least 5 years of experience with hands-on desktop support and the usage of a ticketing system Knowledgeable about network connectivity and low voltage cables Strong experience with troubleshooting PCs, network and printer issues, and POS equipment Background in Windows 10 and 11 and ability to image computers and conduct refreshes Self-motivated, with excellent customer service skills
Plusses: Hospitality/Resorts experience Experience with Squirrel POS system Experience with Bomgar remote support tool
Day to day:
Insight Global is looking for a Sr. Technical Analyst ( IT Field Services) to join the team of one of our large hospitality clients. This role will be Monday-Friday from 8am-5pm and the candidate will be supporting 4 different resorts. The candidate will be supporting internal employees, handling network issues and supporting the imaging of PCs. They will conduct some device refreshes and provide IT support for the point-of-sale (POS) equipment. The individual will provide application based technical support onsite and sometimes remotely.
Locations: Crystal Shores at Marco Island and Sales Gallery – 600 South Collier Blvd, Marco Island, FL 34145 Hyatt Coconut Point Resort – 11800 Coconut Plantation Dr., Bonita Springs, FL 34134 Sales building: 23282 Coconut Point Resort Dr, Point Resort, FL 34134 – this building is down the road, but it is coming down and another one is already built on the 11800 property Siesta Key Beach Resort – 915 Seaside Dr., Siesta Key, FL 34242
This is a 3 month contract with extensions and potential to convert!
MUST HAVES: At least 5 years of experience with hands-on desktop support and the usage of a ticketing system Knowledgeable about network connectivity and low voltage cables Strong experience with troubleshooting PCs, network and printer issues, and POS equipment Background in Windows 10 and 11 and ability to image computers and conduct refreshes Self-motivated, with excellent customer service skills
Plusses: Hospitality/Resorts experience Experience with Squirrel POS system Experience with Bomgar remote support tool
Day to day:
Insight Global is looking for a Sr. Technical Analyst ( IT Field Services) to join the team of one of our large hospitality clients. This role will be Monday-Friday from 8am-5pm and the candidate will be supporting 4 different resorts. The candidate will be supporting internal employees, handling network issues and supporting the imaging of PCs. They will conduct some device refreshes and provide IT support for the point-of-sale (POS) equipment. The individual will provide application based technical support onsite and sometimes remotely.
Locations: Crystal Shores at Marco Island and Sales Gallery – 600 South Collier Blvd, Marco Island, FL 34145 Hyatt Coconut Point Resort – 11800 Coconut Plantation Dr., Bonita Springs, FL 34134 Sales building: 23282 Coconut Point Resort Dr, Point Resort, FL 34134 – this building is down the road, but it is coming down and another one is already built on the 11800 property Siesta Key Beach Resort – 915 Seaside Dr., Siesta Key, FL 34242