Operations Engineer
Cititec Talent - Madison, Wisconsin, United States,Work at Cititec Talent
Overview
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Overview
Responsibilities:
Monitor system performance, troubleshoot technical issues, and collaborate with cross-functional teams to integrate new features while maintaining stability.
Assist in onboarding new clients, including setup on the platform, provisioning liquidity, and maintaining clear communication throughout the process.
Support FIX integrations for external clients, liquidity providers, and partners, ensuring smooth onboarding and maintenance of trading platform environment.
Provide timely responses to technical incidents, analyse root causes, and collaborate with teams to address challenges and prevent recurrence.
Identify opportunities to enhance platform performance, scalability, and reliability, implementing optimizations in collaboration with the development team.
Skills Required:
Bachelor's degree in Computer Science, Information Technology, or related field.
Minimum 4 years of experience in operations or infrastructure management within the FinTech industry, preferably with exposure to FX trading platforms.
Proficiency in FIX protocol implementation within financial markets.
Strong understanding of technical infrastructure components, network protocols, and trading environments.
Experience with operating systems and scripting languages (e.g., Python).
Familiarity with monitoring and alerting tools for incident management.
Excellent problem-solving skills and ability to work effectively under pressure in a dynamic startup environment.
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