Technology Systems Administrator
City of Raleigh Municipal Government - Raleigh, North Carolina, United States, 27601
Work at City of Raleigh Municipal Government
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Overview
This range is provided by City of Raleigh Municipal Government. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$63,240.00/yr - $109,194.06/yr Direct message the job poster from City of Raleigh Municipal Government Recruiter | University Recruiting | Tech Recruiting | Talent Acquisition | Human Resources Analyst | DEI
Join our team at the Emergency Communications Center as a
Technology Systems Administrator
and play a vital role in ensuring the smooth and secure operation of our complex IT infrastructure. As a
Technology Systems Administrator , you will provide comprehensive support for our applications, network, and users, managing and maintaining critical systems that impact the entire organization. The successful candidate will be devoted to providing overall administration of large, complex computer system or networks, with enterprise-wide impact, including daily operations, installation, troubleshooting, maintenance, planning, training and security. The Technology Systems Administrator also leads and mentors a team of support staff, including performance evaluations, training coordination, and personnel management (hiring, discipline, and termination). Duties and Responsibilities Provides overall administration of a large or complex computer system or network and provides daily operational support. May supervise staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline and termination procedures. Assists with the planning, installation, configuration, and maintenance of various technology systems and related equipment; evaluates hardware and software compatibility; establishes priorities; performs testing; monitors and maintains system security and integrity. Provides on-site and/or remote technical support; researches, troubleshoots and identifies complex technical issues and root causes; analyzes issues and processes; details findings; resolves issues; provides technical instruction and training to users; provides resource materials for reference and operational support. Monitors system/operational performance measures; researches and evaluates processes; identifies system requirements and related costs; works with vendors regarding system/application maintenance and upgrade requirements; prepares and presents recommendations for enhancements and related proposals. Prepares, updates and maintains technical documentation, files and records; manages and maintains databases and related information tracking. Serves on project planning teams and steering committees; provides support of technology projects and related tasks including scope definition, resource allocation, scheduling, budgeting and monitoring deliverables. Performs other duties of a similar nature and level as assigned. Typical Qualifications Education and Experience Associate's degree in computer science, information technology or directly related field and four years of related technology support experience. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Government Administration Referrals increase your chances of interviewing at City of Raleigh Municipal Government by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Pension plan Paid maternity leave Paid paternity leave Tuition assistance Disability insurance Get notified about new System Administrator jobs in
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