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The E-Commerce Department Merchandise Manager (DMM) is responsible for leadership and development of a merchant team for all aspects of Ace’s online assortment strategy, development and execution to market for respective categories to achieve wholesale and retail success as measured by sales, gross profit, margin rate and other key metrics. This responsibility spans both B2C and B2B customer types. The position also provides leadership as a collective peer team regarding organizational structure & personnel, strategy, goals, prioritizing work plans and execution. Responsibilities include interpreting Ace corporate strategies to align with departmental strategic direction related to online channel and the 4 p’s of Marketing, executing product, pricing and placement strategy across acehardware.com while driving profitable sales through all aspects of digital assortment planning. Participates in overall leadership of merchandising team, assists in setting annual goals, growth plans and execution via alignment with cross-functional areas of the company. Manages key vendor relationships and assigned growth projects. Responsible for attracting and retaining best in class talent for the department, facilitating leadership and business skills training, mentoring future leaders and coaching for excellence. Achieves yearly financial plans through oversight of strategic marketing planning, managing financial metric planning and growing overall team online sales and product gross profit income while maintaining margin rate. Develops plans and leads improvements for customer path to purchase within taxonomy, category pages, search results, vendor site links, SEM marketing channels, and SEO to improve consumer experience online and in-store. Collaborates with Digital Center of Excellence team, DMMs, CMMs, and Promotions team to bring promotional offerings to life across digital marketing platforms. Communicates and collaborates with inventory and Merchandising team on acehardware.com specific promotions and inventory requirements. Attends retailer group meetings and targeted retail store visits to build trust and rapport with field team and key stores to review alignment and opportunities in respective categories as it relates to online business. The ideal candidate has 10+ years of Digital/E-Commerce experience, 5+ years managing product categories, strong strategic thinking and leadership skills, excellent problem-solving and interpersonal skills, strong financial and business acumen, decision-making skills, creativity, flexibility, ability to multi-task and meet deadlines, excellent communication skills, proficiency in Microsoft Office, and ability to travel 25%.
Seniority level
Seniority level Not Applicable
Employment type
Employment type Full-time
Job function
Job function Marketing and Sales
Industries Retail
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E-Commerce Department Merchandising Manager