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Basic Qualifications

• High School Diploma or equivalent, with additional specialized training in information technology or a related field
• Minimum of 3 years of relevant experience in IT or data center operations
• Active CompTIA Security+ certification
• ITIL v4 Foundation certification (preferred upon hire; required within first 6 months)
• At least 1 year of hands-on experience working in a large-scale data center environment
• Proficient in using IT service management tools such as Remedy (or equivalent) to track incidents and service requests throughout their lifecycle
• Proven ability to interact professionally and effectively with senior customer leadership and stakeholders
• Working knowledge of Department of Defense (DoD) IT security standards and compliance requirements
• Must possess an active DoD Secret Security Clearance (U.S. Citizenship required)

Network Operations Center (NOC) Technician

Location: Kearneysville, WV

Peraton – United States Coast Guard Infrastructure Managed Services Program

Peraton is seeking a skilled and motivated NOC Technician to join our dynamic team supporting the United States Coast Guard Infrastructure Managed Services program. This position plays a critical role in maintaining the integrity, performance, and security of Coast Guard network operations in a 24x7x365 environment.

Key Responsibilities:

• Monitor essential network infrastructure and applications using a variety of network monitoring tools in a 24/7 Network Operations Center (NOC).
• Troubleshoot, diagnose, and perform corrective maintenance on telecommunications and network systems to ensure high availability and reliability.
• Perform functional and integration testing on both new and existing hardware/software deployments to verify operational readiness.
• Utilize network management platforms to detect and respond to system alerts and alarms, ensuring timely resolution of service-impacting issues.
• Follow established procedures to validate, escalate, and track incidents and service interruptions through resolution.
• Participate in shift rotations, including evenings, nights, weekends, and potential overtime during critical outages or high-demand periods.