Pacifica Hotels is hiring: Night Auditor in San Diego
Pacifica Hotels - San Diego, CA, United States, 92189
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Overview
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The Wayfarer San Diego is looking for a part-time Night Auditor to join the team! Our Night Auditor is responsible for closing hotel books at night, while assisting our guests efficiently, courteously, and professionally in all front office related functions including reservations.
Job Details
The Wayfarer San Diego is looking for a part-time Night Auditor to join the team! Our Night Auditor is responsible for closing hotel books at night, while assisting our guests efficiently, courteously, and professionally in all front office related functions including reservations.
Essential Functions and Responsibilities of the job include but are not limited to:
- Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
- Communicate effectively with guests and fellow team members.
- Greet arriving guests and complete established check-in procedures to ensure guest satisfaction.
- Facilitate guest departures by closing guest accounts and updating room availability.
- Calculate and post monies, receipts, and guest accounts accurately, and handle cash transactions properly.
- Answer inquiries and accept reservations in person and over the phone, using PHC’s reservation guidelines, and communicate hotel rates and information professionally.
- Maintain good guest relations by staying informed about in-house and area functions to answer questions promptly.
- Operate PBX equipment for calls, wake-up calls, and guest communication.
- Control and balance cash and credit transactions, maintaining responsibility for personal bank.
- Run nightly final audit after ensuring all revenues are balanced.
- Process guest mail, messages, and faxes timely and accurately.
- Maintain communication logs and contribute to departmental information sources.
- Assist other team members and departments to enhance overall hotel performance.
- Perform other duties as assigned by management.
Pay Range:
$20.50-$21.50 per hour
Seniority level
Entry level
Employment type
Part-time
Job function
Management and Manufacturing
Industries
Hospitality
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