Talentharbor
Operations Manager – HVAC Services
Talentharbor - Annapolis, Maryland, United States, 21403
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Overview
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Base pay range
$85,000.00/yr - $100,000.00/yr Build. Scale. Lead.
Be the backbone of a fast-growing residential services company. Are you an organized, proactive operations professional with strong ServiceTitan expertise and a desire to lead? Are you ready to step into a high-impact role with a clear path to General Manager? This is your opportunity to take a growing HVAC business to the next level—and grow with it. About the Company We are a rapidly expanding residential services company formed by the acquisition of three well-established HVAC businesses. With our headquarters in
Annapolis, MD , we’re building the foundation for a full-service platform that will soon include plumbing, electrical, pest control, and handyman services—all run on ServiceTitan. Our company runs on EOS (Entrepreneurial Operating System) and is deeply committed to our values: Pursuit of Excellence The Role We’re looking for a hands-on
Operations Manager
to stabilize and lead our HVAC division’s day-to-day operations. You’ll work on-site in Annapolis, partnering closely with the Service Manager and leadership to build structure, streamline workflows, and bring operational clarity to a fast-changing environment. If you're a
ServiceTitan power user
with experience in residential HVAC, this is your launchpad to real leadership and meaningful impact. What You’ll Be Doing Own daily operations for the HVAC division and support customer service excellence. Lead administrative staff including CSR, dispatcher, and office personnel. Leverage
ServiceTitan
for dispatching, invoicing, follow-ups, job reporting, and cleanup. Monitor open jobs, payment reconciliation, and resolve billing discrepancies. Collaborate with the Service Manager on technician coordination and scheduling. Participate in weekly cash flow meetings and business planning. Support hiring, training, and staff culture-building initiatives. Drive marketing, vendor management, and reporting (migrating reports to QuickBooks). Help us roll out HVAC service agreements and scale offerings from the ground up. Be part of leadership meetings, customer engagement, and help shape our future. What We’re Looking For 5+ years of hands-on experience using ServiceTitan (strongly preferred) Experience in
HVAC industry or similar residential home services
(strongly preferred) Current or former
Assistant or Operations Manager
ready for the next big step. High level of
organization, accountability, and follow-through. Natural leader with great communication skills and team-building instincts. Comfortable working on-site full-time in Annapolis (Mon–Fri, 7:00 AM–4:00 PM). Familiarity with EOS is a plus. No formal degree required— your experience and leadership speak louder . Base salary : $85,000 to $100,000 (based on experience) Performance bonus : ~2.5% of company profit ($5K–$10K+ potential in year 1) OTE year 1 : Up to $110,000+ with clear upside Health Insurance 401(k) with match 10 PTO days Flexible hours available once the company stabilizes Fast-track to
General Manager
for the right person Why This Role? This is
not
just another ops job. This is your chance to: Build something from the ground up
and actually see the impact of your work. Step into a key leadership position with the freedom to
make decisions, fix problems, and grow a team. Level up your career
into General Management and beyond. Join a company that values transparency, respect, and doing things right. If you're currently blocked by a glass ceiling and ready to break through—this is your shot. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Administrative Industries HVAC and Refrigeration Equipment Manufacturing, Industrial Machinery Manufacturing, and Appliances, Electrical, and Electronics Manufacturing Referrals increase your chances of interviewing at Talent Harbor by 2x Inferred from the description for this job
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$85,000.00/yr - $100,000.00/yr Build. Scale. Lead.
Be the backbone of a fast-growing residential services company. Are you an organized, proactive operations professional with strong ServiceTitan expertise and a desire to lead? Are you ready to step into a high-impact role with a clear path to General Manager? This is your opportunity to take a growing HVAC business to the next level—and grow with it. About the Company We are a rapidly expanding residential services company formed by the acquisition of three well-established HVAC businesses. With our headquarters in
Annapolis, MD , we’re building the foundation for a full-service platform that will soon include plumbing, electrical, pest control, and handyman services—all run on ServiceTitan. Our company runs on EOS (Entrepreneurial Operating System) and is deeply committed to our values: Pursuit of Excellence The Role We’re looking for a hands-on
Operations Manager
to stabilize and lead our HVAC division’s day-to-day operations. You’ll work on-site in Annapolis, partnering closely with the Service Manager and leadership to build structure, streamline workflows, and bring operational clarity to a fast-changing environment. If you're a
ServiceTitan power user
with experience in residential HVAC, this is your launchpad to real leadership and meaningful impact. What You’ll Be Doing Own daily operations for the HVAC division and support customer service excellence. Lead administrative staff including CSR, dispatcher, and office personnel. Leverage
ServiceTitan
for dispatching, invoicing, follow-ups, job reporting, and cleanup. Monitor open jobs, payment reconciliation, and resolve billing discrepancies. Collaborate with the Service Manager on technician coordination and scheduling. Participate in weekly cash flow meetings and business planning. Support hiring, training, and staff culture-building initiatives. Drive marketing, vendor management, and reporting (migrating reports to QuickBooks). Help us roll out HVAC service agreements and scale offerings from the ground up. Be part of leadership meetings, customer engagement, and help shape our future. What We’re Looking For 5+ years of hands-on experience using ServiceTitan (strongly preferred) Experience in
HVAC industry or similar residential home services
(strongly preferred) Current or former
Assistant or Operations Manager
ready for the next big step. High level of
organization, accountability, and follow-through. Natural leader with great communication skills and team-building instincts. Comfortable working on-site full-time in Annapolis (Mon–Fri, 7:00 AM–4:00 PM). Familiarity with EOS is a plus. No formal degree required— your experience and leadership speak louder . Base salary : $85,000 to $100,000 (based on experience) Performance bonus : ~2.5% of company profit ($5K–$10K+ potential in year 1) OTE year 1 : Up to $110,000+ with clear upside Health Insurance 401(k) with match 10 PTO days Flexible hours available once the company stabilizes Fast-track to
General Manager
for the right person Why This Role? This is
not
just another ops job. This is your chance to: Build something from the ground up
and actually see the impact of your work. Step into a key leadership position with the freedom to
make decisions, fix problems, and grow a team. Level up your career
into General Management and beyond. Join a company that values transparency, respect, and doing things right. If you're currently blocked by a glass ceiling and ready to break through—this is your shot. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Administrative Industries HVAC and Refrigeration Equipment Manufacturing, Industrial Machinery Manufacturing, and Appliances, Electrical, and Electronics Manufacturing Referrals increase your chances of interviewing at Talent Harbor by 2x Inferred from the description for this job
401(k) Medical insurance Get notified about new Operations Manager jobs in
Annapolis, MD . Sparrows Point, MD $121,500.00-$200,900.00 5 hours ago Business Operations Manager, Ambulatory Services
Facility Operations Manager (Cannabis Production)
Jessup, MD $110,000.00-$135,000.00 3 days ago Senior Operations Manager - Supply Chain - Upper Marlboro, MD
Laurel, MD $115,000.00-$115,000.00 3 weeks ago Baltimore, MD $150,000.00-$175,000.00 2 weeks ago Operations Manager - Food Distribution Center (Upper Marlboro, MD)
Operations Manager - Returns Center - Upper Marlboro, MD
Power Plant Operations Manager - #25-444
Upper Marlboro, MD $98,800.00-$166,400.00 5 days ago Middle River, MD $90,000.00-$120,000.00 4 weeks ago Operations Manager - Release of Information (Remote)
Multi Unit Site Leader I, Woodlawn, #606
Maryland, United States $120,000.00-$145,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr