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Now Hiring: General Manager

Club Pilates/Riser Fitness: Crown Hill, Washington

The General Manager will oversee all studio functions from membership & retail sales to instructor performance & evaluation. They will lead all sales efforts, drive membership growth, and develop strategies to prevent member attrition to competitors. The General Manager will hire, train, and manage Sales Associates within their studio, as well as utilize discretion and independent judgment in directing the work of all employees & personnel. Fitness experience and/or knowledge of Pilates is preferred, but not required.

About Us:

Be a part of the growing boutique fitness industry and join our Team! Interact directly with prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment!

Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system. With locations in AZ, CA, CO, OR, and WA, Riser Fitness is one of the largest and longest operating franchisees of Club Pilates studios.

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and enhance their fitness expertise. Committed to providing affordable and accessible Pilates to the community, class formats target a wide range of clients’ needs from youth to senior, beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. With over 2200 instructors, we provide over 17 million workouts a year to tens of thousands of members. Club Pilates has been recognized in “Inc. Magazine's 500 List” and “Inc. Magazine’s 5000 List”, as well as “Entrepreneur Magazine's Franchise 500” multiple years in a row!

Position Details:

• Title: General Manager
• Reports to: District Manager & Regional Manager
• Compensation: Base Salary + Monthly Bonus Opportunity

Benefits:

• Health, dental, & vision insurance (covered at 75% by company)
• Consistent Bonus Plan
• 401K benefits & match plan
• Paid Time Off
• Holiday pay
• Complimentary continuing education
• Professional Career Development
• Referral Bonuses
• Travel Opportunities
• Nurturing and vibrant environment

Minimum Requirements:

• 2+ years of retail/service sales or fitness sales experience
• Confidence in generating personal sales and training Sales Associates
• Ability to manage and drive revenue from memberships, retail, private training, and teacher training
• Fluency in English with excellent communication and interpersonal skills
• Ability to excel in a fast-changing, diverse environment
• Good judgment to recognize areas for improvement and implement changes
• Passion for fitness
• Strong writing and grammar skills
• Highly organized with proficiency in data management and meeting deadlines
• Professional, punctual, reliable, and neat
• Attention to detail and accuracy
• Trustworthy with confidential information
• Ability to work harmoniously with co-workers, clients, and the public
• Proficiency with computers and studio software

Responsibilities:

• Lead generation via grassroots marketing and networking
• Implement sales processes to convert prospects into intro classes
• Increase membership sales
• Manage staff schedules
• Maintain accurate inventory of retail/products
• Train and supervise Sales Associates
• Hire and manage instructors
• Use ClubReady for revenue and attendance reports
• Review instructor evaluations and mentor/discipline as needed
• Make high-level customer service decisions
• Collect dues
• Maintain studio cleanliness and organization
• Enforce policies and procedures
• Ensure studio supplies and literature are stocked
• Participate in networking/community events and promotions
• Manage marketing campaigns to generate leads
• Perform other duties as assigned
• Adhere to all company policies, including at-will employment

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